Membership Cancellations

Refund requests will be considered within 7 working days

Memberships paid upfront

Refunds* may be requested when:

  • Membership has been purchased less than 14 days before cancellation request has been submitted
  • You are withdrawing from your studies or employment at Loughborough University
  • You are currently unable to exercise due to medical reasons

*All refunds will incur a £20 admin fee plus any usage of our facilities or services.

Memberships paid monthly

Membership can be cancelled at any time by providing a full calendar month's notice in writing.

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