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Print, Post and Logistic Services - Request Tracker helpdesk system (RT) outage

general

The Request Tracker helpdesk system (RT) is due an upgrade, so will be unavailable from 10am on Tuesday 24th June

Description of the works

The Request Tracker helpdesk system (RT) is due an upgrade, so will be unavailable from 10am on Tuesday 24th June

Why does the work need to be done?

Essential system security update

Timescale

Tuesday 24th June from 10am, we will confirm once the system is back up on here but is likely to be the afternoon

How will the works affect me?

During this time RT will be unavailable so emails to print@lboro.ac.uk will not get through to us. If your request is urgent then please call 01509 222190.

Posted by Print, Post and Logistics Services (extension +441509222190 )