Human Resources

Support & well-being

Employee Assistance Programme (EAP)

The Employee Assistance Programme (EAP) provides confidential unlimited support on any matter that might be of concern to you – from mental health and wellbeing, through to legal, relationship and money matters.

Help is given by accredited counsellors or information specialists, depending on whether the need is for emotional or practical support. 

The services is free and available to members of staff across the University 24 hours a day, 365 days a year either through an online portal or a telephone helpline.

Where appropriate face to face counselling will be offered.

This service complements the University’s staff counselling and occupational health services.

The online portal provides a secure and personalised website designed to offer self-help. It includes access to a range of factsheets, surveys, podcasts, a health risk assessment tool, as well as links to other useful websites.

The University has partnered with an external organisation, Rehabworks, to introduce the service.  Rehabworks is independent from the University and the services is completely confidential.  

The EAP contact information is:

UK Landline

0800 111 6387

Text phone users:

18001 followed by 0800 111 6387


Organisation code - lborowell