Post services

Delivery stickers for parcels

We provide a range of incoming and outgoing post services for all campus users including the Student Parcels Service

The mailroom

The Mailroom provides a collection and delivery service for school and department external and internal mail to the Loughborough campus.

Departmental mail is delivered and collected from around the university daily. All Royal Mail and Parcelforce post for university staff is delivered to the Mailroom and then sorted and delivered by our team of drivers.

All student parcel deliveries to campus are made to our facility in the Herbert Manzoni Building. We log and store your parcels until you can collect at a time convenient to you. Click on the link below to find out more.

Campus partners can contact us to arrange post services within our schedules and available services.

For personal mail we offer limited services from our counter in the Herbert Manzoni Building. Stamps can be purchased over the counter.

We do not offer Signed For, Recorded or Special Delivery services over our Herbert Manzoni counter

We offer time saving, cost effective mailing solutions that deliver highly professional results. Our services include mail merging, photocopying, collating and stuffing envelopes as well as printing envelopes. Get in touch to discuss your requirements.

 

Contact us

Royal Mail have announced the following Christmas postal dates for their services:

‌Amazon Lockers map

We provide a processing and storage service for all student Amazon parcels.

Staff parcels are delivered out across campus either in the blue mail bags or in specific deliveries according to the package size.

If you need to collect your parcel outside of our standard opening hours you should instead direct your delivery to the Amazon lockers on campus:

  • BALLER - Students' Union
  • ORKNEY - Herbert Manzoni (9am to 5pm only)
  • REIJS - Students' Union - Purple Onion Shop

All parcel deliveries to campus are made to our facility in the Herbert Manzoni Building.

Upon receipt of your parcel, we process it through our system, and you will be contacted via email when your item is ready for you to collect. Please do not contact us or call in until you have received our email.

To help us process your parcels, please remember to set your delivery details as follows:

Your name

Your student ID number

Your hall of residence

Loughborough University

Loughborough

Leicestershire

Postcode: LE11 3TU

 

Upon receipt of the email from us advising that your parcel has been processed, please bring your Student ID card to our counter service in the Herbert Manzoni Building to collect your parcel.

Parcels will not be handed out without ID

We take in all parcels for students residing on our Loughborough Campus. Letter post is delivered to Hall Receptions.

For the Unite Halls of Harry French, The Holt and William Morris letters will be delivered by the postman into the relevant post boxes at the Hall.

If you wish to receive parcels at a Unite Hall you will need to complete a parcel disclaimer form giving the hall reception permission to take parcels on your behalf. You will be given a form on arrival, or you can request one at the hall reception.

If you have any queries, please speak to your Hall Reception.

 

Our Mailroom does not have the space to store parcels indefinitely. 

Parcels are therefore held within our space for 14 days only.

Reasonable steps are taken to match parcels to students through three email reminders that their parcels are here. Students are given plenty of time to arrange for collection within that timescale.

Only in exceptional circumstances will we arrange to hold parcels for longer than the 14 days. Please contact us to discuss this service if you feel it is needed.

All abandoned parcels, after the 14 day period, are either returned to sender, disposed of or donated to charities connected to the University.

 

(This Policy has been approved by an independent legal firm who confirm it complies with the Theft Act 1968 and Postal Services Act 2000)

Number of student parcels processed per week

 

 

All parcels should have LE11 3TU on them so that they arrive securely at the Herbert Manzoni Building for us to process the item for you from the courier.

All envelope mail goes direct to Halls. Please use the postcodes as below:

Hall 

Postcode

Butler Court

LE11 3TS

Cayley

LE11 3TX

Claudia Parsons

LE11 3TH

David Collett

LE11 3UE

Elvyn Richards

LE11 3UQ

Falkner Eggington

LE11 3UG

Faraday

LE11 3TY

Hazlerigg-Rutland

LE11 3TZ

John Phillips

LE11 3US

Robert Bakewell

LE11 3UR

Royce

LE11 3TJ

Rutherford

LE11 3TH

Telford

LE11 3UA

The Holt

LE11 3JB

Towers

LE11 3TG

 

Parcels with the envelope mail postcodes will be returned to sender.

No. We request that personal deliveries do not get delivered to campus

This helps us to manage the capacity of our services and prevents the loss of personal deliveries across the site

Our counter service in the Herbert Manzoni Building operates a range of postal services

We sell postage stamps, DHL and Parcelforce services. We can take stamped mail in and process it for collection by Royal mail as part of our daily schedule.

Unfortunately, as we are not a Royal Mail Post Office, we cannot provide any proof of postage receipts, nor can we scan your return label QR code or barcode. These must be processed at the Post Office or selected returns shop.

We do not offer Signed For, Recorded or Special Delivery services over our Herbert Manzoni counter

We strongly recommend using signed for or tracked services for valuable items.

Opening times

  • Monday: 9.00am to 5.00pm
  • Tuesday: 9.00am to 5.00pm
  • Wednesday: 9.00am to 5.00pm
  • Thursday: 9.00am to 5.00pm
  • Friday: 9.00am to 5.00pm

The last drop off time for Royal Mail collection is 4pm

The Mailroom provides collection services for several well-known carriers.

We have an arrangement with the following providers:

Royal mail
DHL
Parcelforce Wordwide

Delivery timescales, destinations and prices are available on each carrier website. Please ensure your mail is suitably packaged for collection.

All carriers collect by 4pm each weekday, but times may vary.

We do not accept returns via:

  • Doddle
  • Hermes
  • Collect+
  • Pass my parcel
  • Evri
  • Yodel

We can take in your complex data and turn it into a mail merged file, print it and pull together designed mailing contents for you to create a single output piece for posting across the world.

Examples of previous jobs include:

  • Postcards with mail merged addresses and pre-paid postage identifiers within the artwork
  • Mail merged printed envelopes containing a mix of literature including filled folders
  • Newsletters
  • Personalised marketing campaigns

This service is available to students, staff, campus partners and off campus customers.

Contact us to discuss your requirements.