Mailroom and parcels

Collection and delivery of internal and external mail and parcels.

Mailroom services

The Mailroom provides a collection and delivery service for external and internal mail.

Departmental mail is delivered and collected from around the university daily. All Royal Mail and Parcelforce post for university staff is delivered to the Mailroom and then sorted and delivered by our team of drivers.

For personal mail we offer limited posting services from the Creative and Print Services Reception counter. Stamps can be purchased over the counter and a mail and parcel delivery service up to 30kg is provided via Royal Mail, DHL or Parcelforce.

Mailroom opening times

Monday to Friday 9.00am to 5.00pm 
Saturday 9.00am to 2.00pm (term-time only)

Collection services

The Mailroom also provides a collection service for the following carriers:

Delivery timescales, destinations and prices are available on each carrier website. Please ensure your mail is suitably packaged for collection. All carriers collect by 4pm each weekday, but times may vary.

Tracked mail can be provided by the carrier direct, not via Mailroom Services.


Butler Court, Cayley, David Collett, Elvyn Richards, Falkner Eggington, Faraday, Hazlerigg-Rutland, John Phillips, Robert Bakewell, Royce, Rutherford, Telford and Towers.

Letter post will be delivered direct to your Hall Reception. Parcels and secure items can be collected from Parcels and you will be contacted via email when you have an item to collect. 

In order to help us process your parcels, please remember to write your name and address as shown below:

Your name,
Your student ID number,
Your hall of residence,
The hall postcode

Please bring your Student ID card for identification at the Creative and Print Services Reception in order to collect your parcel/item. You will not be permitted to collect any parcels without suitable ID.

For enquiries please telephone: 01509 223887 or send us an email.

Unite Halls

Harry French, The Holt and William Morris

Letters will be delivered by the postman into relevant post boxes.

If you wish to receive parcels you will need to complete a parcel disclaimer form giving the hall reception permission to take parcels on your behalf. You will be given a form on arrival or you can request one at the hall reception.

If you have any queries, please speak to your Hall Reception.

Forest Court

Post is delivered directly to each flat.

Reception cannot accept any parcels. 

Frequently asked questions

Where can I send post or collect parcels from?

We operate a limited number of postal services from our reception in the Herbert Manzoni building.

These include postage stamps, stamped mail collection, recorded delivery and DHL services.

Parcels can also be collected from this location. There is also a post box just outside of the reception.

Can I obtain a certificate of postage?

Unfortunately, as we are not a Royal Mail Post Office we cannot provide any proof of postage receipts. We would strongly recommend using signed for or tracked services for valuable items.