Following the change, you should only receive one Cisco Duo Multi-Factor Authentication (MFA) prompt when signing in, rather than the two or three prompts you currently see in some situations.
How does this affect me?
After the change, you may be asked to sign in again to Microsoft 365 applications such as Outlook, Teams and Office.
You can find further guidance and an example of what you may see under the ‘General’ section of IT Services MFA FAQs.
The change will roll out to all staff accounts in two phases between 15 and 29 October.