Important: Windows 10 Staff Managed Service (laptop and desktop devices) action required before 31 October

Pale blue background and a blue icon of a laptop with the Windows logo on the screen.

IT Services are carrying out the final phase of the Windows 11 upgrade on University-owned devices. Devices that remain on the Windows 10 service without a valid exemption pose a security risk to University systems and data.

Windows 10 will no longer be an operating system with full support by Microsoft or the University from 1 November 2025. Any member of staff or Doctoral Researcher still using a Windows 10 computer must complete the forms listed below before 31 October to prevent any disruption to service. 

Once you have completed the appropriate form, IT Services will be in touch to make arrangements. You can continue to use your Windows 10 device. Contact regarding next steps may take place after 31 October. 

Laptop and desktop users 

Please use the links below to confirm your upgrade to Windows 11 or to submit a valid reason for remaining on Windows 10.  

Your device will be disabled if no action is taken before 31 October.   

Remote working 

If you regularly work off-campus, you will be required to connect to the network, either in person by connecting to the campus network or via the VPN service. 

Between 9 and 24 October, it’s recommended that you connect to the network (on campus or VPN) for a minimum of one hour. IT Services will be regularly monitoring connection activity to complete reporting requirements. 

Please use the links below to confirm your upgrade to Windows 11 or to submit a valid reason for remaining on Windows 10.  

Your device will be disabled if no action is taken before 31 October.   

Specialist PC/experimental labs 

For academic groups operating experimental machines or shared resources that still depend on Windows 10 and have not confirmed suitable arrangements with IT Services, please use the link below to submit details of your requirements and ensure service continuity.  

Please disregard this notice if:  

  • you are a member of Rolls-Royce (NCCAT);
  • you are a user of the Cyber Essentials Plus certified 'Loughborough University Secure Research Network';
  • you have already booked or completed the upgrade, no further action is required. To check whether your device is running Windows 10 or Windows 11, please refer to the ‘Devices’ section of the Windows 11 FAQs.

A targeted email will be sent during the week commencing 13 October to all remaining Windows 10 users who have not completed the required action.  

For further information, guidance and FAQs, please visit the IT Services website.