Current Students and Staff

IT Services will be launching multi-factor authentication (MFA) in the first two weeks in December for all staff members and postgraduate researchers at the University.

MFA is an additional layer of security which will be used for those who access the VPN and off-campus web services.

By introducing this additional layer of authentication, the University is protecting user’s IT accounts from remote hacks and phishing attacks which exploit compromised or stolen user credentials.

A dedicated website about the initiative has been created which is available to view here. The website has FAQS and more information about Duo Security – the University’s chosen multi-factor authentication solution.

Duo Mobile is the app which needs to be installed on your device prior to the roll out across the University in order to access the VPN and web services as part of the MFA initiative.

The roll out to University staff will be taking place throughout the first half of December. In preparation for this, IT Services have been running a series of events throughout November to help staff to install the Duo app and answer any queries ready for when the service goes live.

Check out the list of the remaining opportunities to pop along to one of their drop-ins:

• 21/11 – 10 am-12.30pm, Geography Foyer/ Herbert Manzoni Lounge/ Student Hub/ Martin Hall
• 21/11 – 2pm-3pm, Frank Gibb Building (RT 0.25)
• 25/11 – 2.30pm-3pm, NCSEM (1.33)
• 25/11 – 10am-12pm, Haslegrave Building (N1.12)
• 27/11 – 9am–10am - Jennings Council Chambers, Hazlerigg Building
• 27/11 – 9.30am-10.30am, Reception foyer, Arnold Hall
• 27/11 – 11am-11.30am, Burleigh Court
• 27/11 – 2pm-2.30pm, Planning office, Hazlerigg Building
• 3/12 – 11.30-1.30 LDN203, Loughborough London
• 4/12 – 12.30-3pm LDN203, Loughborough London

If you are unable to make any of these events but would like to find out more information, please email mfa@lboro.ac.uk or contact your School or Department Change Agent, which can be found in the table below: