This will operate on a first-come, first-served basis, so we kindly ask that you bring your device, be prepared to take a seat, and wait briefly if necessary.
Where applicable, please ensure your device’s language settings are set to English before arrival, as this will help speed up the process. Please also be aware that while IT Services will do their best to assist with University services and system issues, they may not be able to resolve all issues brought to them.
The PC Clinic supports Windows 11, Android 14+, macOS 14+ and iOS 16+. Older versions, Windows 10 devices and Chromebooks are not supported.
Please note: This service is not for University-managed devices. Students or Staff that have a managed device must raise a support case by contacting IT Services at it.services@lboro.ac.uk.
From Monday 5 October, the PC Clinic will re-open. The PC Clinic is a bookable, appointment-only service where you can choose a convenient time to get IT support for issues with University services and systems on your personal devices. Appointments can be scheduled from Monday to Thursday between 12.30pm and 3.30pm during term time.