The issue is more pronounced if you frequently move between rooms as your devices connect to different wireless access points. This can cause a delay of several minutes before reconnecting. Once reconnected, the Wi-Fi operates normally until the device moves again.
IT Services are continuing to work with our supplier (Cisco) to identify the root cause and associated fix. We are closely monitoring the situation to see if this has resolved the issue.
We’ll provide further updates as soon as we have more information. We apologise for any inconvenience caused and thank you for your patience while we resolve this issue.