Changes to the way users are notified when a Microsoft Team or Group no longer has an assigned owner

From 4 November, members of any Microsoft Team or Group that no longer has an assigned ‘Owner’ will begin receiving a new style of notification, sent from the designated email address IT.Services-NoReply-Cloud@lboro.ac.uk , with a display name of ‘IT.Services-NoReply’.

The email will invite members to update their preference regarding ‘Owner’ status by selecting either ‘Yes’ or ‘No’. This new approach replaces the previous requirement to email the IT Service Desk to process the request. 

Please note: 

  • For best practice, IT Services recommend that Teams/Groups have at least two or more ‘Owners’ assigned. 
  • Emails will be delivered to group members for up to seven weeks if no one accepts ownership. 

Once a member/s select ‘Yes’, the email will change to confirm the action. It can take anything from a few minutes to a few hours; to set the permissions for ‘Owner’ status of the Team or Group, allowing you to manage its membership. 

Microsoft Teams: Owners can manage a Team from within the Microsoft Teams app.  

Microsoft Groups: Go to: My Groups - Groups I own. Please note you will need to be signed in to your Microsoft account using your University credentials.  

Please remember to exercise caution when clicking on links in emails. 

More information can be found on the IT Services website