You can now manage these emails using the reporting tools provided within Outlook. Using the new quick-access reporting tools in Outlook helps train the system to sort similar emails correctly in the future.
Please monitor your junk email folder closely and report any misclassified messages using the reporting tools.
Quick guide: How to use reporting tools
How to deal with malicious and unwanted emails
Some spam, phishing, or malicious emails may still reach your inbox.
If an email appears to be fraudulent, threatening, or contains suspicious links or attachments, do not interact with it. Use the quick-access reporting tools and select the action, ‘Report Phishing’.
By utilising the quick access reporting tools, removes the need to escalate suspicious emails to IT Services.
However, if you have clicked a link, opened an attachment or entered your credentials please contact IT Services immediately. Your account may need to be secured.
Additional resources