These calls may involve requests to pay student fees by unofficial routes, or attempt to discuss your personal bank details. 

If the University contacts you to discuss your fees, we would never discuss bank details and would always direct you to our official payment routes. 

If you are ever unsure whether the person you are talking to is from the University, we recommend that you hang up the call and source the phone number to call directly on the University website. 

Please report any suspicious calls to Studentfeepayments@lboro.ac.uk. 

If you believe you have given personal information to the caller, we recommend you contact your bank directly, and immediately.   

You can access detailed information about scams and identity fraud including common scams and how to spot them, what to do if you have been a victim and where you can get support.