Steps for handset removal     

If your computer is connected to the network via your handset:  

• Unplug the network cable from your computer or docking station.     

• Unplug the network cable from the handset port marked “Network” and plug this cable directly into your computer or docking station.    

If your handset has a separate power adapter:  

• Unplug this from the mains and bundle it with the handset for collection.     

Steps for removing cables:

For detailed guidance on removing cables from desktop handsets, please visit the Handset Cable Removal Guide   webpage. 

If you require a longer network cable to reconnect your device to the wired network socket, please submit a request by emailing IT.Services@lboro.ac.uk. 

Recycling area   

Your designated collection area will be confirmed by your Department/ School. IT Services has arrangements in place with Cisco for the recycling of handsets.    

Please contact IT.Services@lboro.ac.uk with the number of handsets you have and their location, so our IT Assets team can arrange for collection.