When is it happening?
The work will take place between 8am-10am on Wednesday 5 July.
How does this affect me?
On campus
During the downtime, users on campus will:
- Lose outbound internet access (from any browser) but the intranet will remain accessible.
- Have access to local University resources such as Learn and Workspaces on both the wired and wireless network.
- Be unable to send or receive messages over email during this period.
Microsoft Teams will also be unavailable on campus. This will include Teams Phone for those Departments and Schools that have already migrated. Please plan accordingly for any meetings scheduled to take place during this time.
Microsoft 365 services will also be affected causing limitations when syncing documents to online locations such as:
-
OneDrive
-
Microsoft Teams
-
SharePoint sites
Off campus access
Users off campus will not be able to access any local University resources on campus as the VPN will not be accessible.
Email will not be impacted and will continue to work but will not be received by users on campus until the work is completed.
Microsoft Teams will continue to work for users off campus, but they will be unable to connect with users located on the campus network.
Where can I get more information?
Service status updates are available on the IT Service Availability page, with guidance on other ways to connect during a network outage.
An update will be provided once the work has been completed.
If you have further questions or queries, please contact the Service Desk at IT.Services@lboro.ac.uk