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Information for students: Updates to the campus printing service

The Creative and Print Services team are upgrading the self-service swipe card printers across campus from this week.

These printers will be upgraded to new machines with new software. 

As a result of this work, a small number of devices will be moving. Another group of devices, based on usage over the last two and a half years, and inaccessible locations, will be removed. 

The devices themselves will look very similar to the ones currently in use. They will still be swipe card activated but operate on a new software system called PaperCut. This software brings with it some new features including an online user interface that details usage and environmental impact. 

The deployment calendar, listing every printer (identifiable by the number on the front of the device) is available on the University website, with information about the week each device is expected to be swapped out. This will be updated in real-time as things progress. 

What do I need to do? 

Students will not be able to use the new system until all devices have been installed and print credit balances have been transferred over. However, students can still print to the current print queues but can only collect printouts from the Library printers.  

Our Online Shop remains unaffected by this project and can be used as normal throughout.

What happens next? 

The new print service will be released to students from mid-August as the printers in the Library are refreshed.  

Print credits will then be transferred from the old system to the new system, and the new service will be available for use. More information will be provided closer to the time, and we thank you for your patience and support. 


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