IT ServicesStaff

IT User Account

Other accounts

Remote account

Third Party account also known as a -remote account. This type of account is provided to external service providers, to allow for remote management of systems or services. This account is created within the directory service provided by IT Services and permissions are granted once a completed remote access document has been received and signed off by the service owner. accounts created for remote access via the University VPN Service which will also require the vendor to use our multi-factor authentication app DUO. This type of account requires a MS Form to be completed.


Service account

Services Account also known as a -svc account. This is a service account which is created when a particular service requires access to domain services. This account is created within the directory service provided by IT Services and permissions are granted on the authority of the appropriate service owner. Where applications require an account for the software to function, a service account can be created. Before requesting the account be created, you should contact it.services@lboro.ac.uk to discuss requirements.

To request either of the accounts listed above, select the appropriate button below which will then guide you through the process.