CSM Wins Two More Awards
CSM is proud to announce the receipt of two more awards. Earlier this year, an article entitled "Brave new world: service robots in the frontline" was nominated by the Editorial Board Members of the prestigious Journal of Service Management and subsequently selected to receive the Robert Johnston Highly Commended Award (First Runner Up). This article emerged from the Thought Leadership Conference entitled, “Theorizing beyond the horizon: Service research in 2050” that Prof. Gruber, Director of CSM, attended in 2017.
16 November 2019