The Centre for Service Management (CSM) wishes everyone a Happy Holiday and a great 2023! We hope to see you at one of our events next year!
20 December 2022
CSM members published an article on telemedicine and COVID-19 in Public Money and Management. This article is now already the journal’s most cited article for the last three years and the second most cited article of all times.
22 August 2022
We are delighted to announce that Prof Thorsten Gruber, Director of CSM, recently published an article in the Journal of Business Ethics (JBE). JBE is one of the 50 journals used by the Financial Times in compiling the prestigious Business School research rank.
2 March 2022
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