CSM presents at Let's Talk About Service 2017
Professor Thorsten Gruber, CSM Director, presented at the 6th Let's Talk About Service Workshop, hosted this year by the University of Antwerp in Belgium.
7 December 2017
CSM Deputy Director Dr Ian Hodgkinson has had his article “Toward a Public Service Management: Past, Present, and Future Directions” (with Claire Hannibal, Byron Keating, Ros Chester Buxton, & Nicola Bateman) published in Journal of Service Management.
31 October 2017
The Centre for Service Management recently hosted a workshop bringing together thought leaders, established academics, early-career researchers and professionals to discuss the important topic of service innovation in emerging markets.
8 March 2017
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