Certificates and transcripts
When you graduate, you are presented with a certificate and, if applicable, a transcript, either on stage during the ceremony or afterwards by one of the alternative processes listed below. Your certificate and transcript are your formal record of your award and should contain your full name.
Please note that the Student Enquiries Counter is presently closed until further notice as part of the University's response to Covid-19. We regret that we are therefore unable to despatch original certificates or produce duplicate certificates and transcripts at this time and so have temporarily suspended orders for these products in the online store. If you require an electronic copy of your transcript or a letter to confirm your award, please contact firstname.lastname@example.org. Regrettably we are unable to produce electronic copies of degree certificates.
Collecting your certificate in person
At the ceremony:
If you are attending your graduation ceremony, your certificate and transcript will be presented to you by your Associate Dean or Head of Department as you leave the stage.
The Diploma Supplement can be printed out to keep with your degree certificate and academic transcript. It describes your award in more detail and may be useful if asked for further information about your qualification.
After the ceremony
You may collect your certificate from the Student Enquiries Counter, Rutland Building on the Loughborough campus after the date of the graduation ceremony. You will need to bring some form of identification with you.
You may collect your certificate from the Professional Services Team in London after the date of the graduation ceremony. You will need to bring some form of identification with you.
Collecting a certificate on behalf of someone else
The Graduation Office will release certificates to third parties on the instruction of graduates. If you would like someone else to collect your certificate, you should confirm that you will graduate in absentia and provide their details via the graduation booking system. Alternatively you may notify the appropriate team by email. The person nominated must show some form of identification when they collect your certificate.
Certificates for students at the Loughborough campus may be collected from the Student Enquiries Counter in the Rutland Building. If you cannot confirm the details of the individual nominated to collect your documents via the graduation booking form, please send their details to email@example.com.
Certificates for students at the London campus may be collected from the Professional Services desk. If you cannot confirm the details of the individual nominated to collect your documents via the graduation booking form, please send their details to firstname.lastname@example.org.
The Graduation Office can post your certificate and transcript via recorded delivery if you are unable to attend your graduation ceremony. If you would like your certificate and transcript to be sent to you after the ceremony you can order this by visiting our online store. Certificates and transcripts will be sent out by the Graduation Office six to eight weeks after the ceremonies have finished.
Graduands whose documents are being posted to the People’s Republic of China are encouraged to provide their full name and address in Chinese characters to assist with the delivery.
Alternatively you can send confirmation of your address and a cheque made payable to “Loughborough University” for the appropriate amount to cover postage (£5 UK, £7.50 Europe, £10 Rest of World - non refundable).
Please note that your certificate and transcript will remain in the Graduation Office until we hear from you.
Loughborough University London students' documents will be held at the London campus. To make a payment for postage, London students will need to select the London In Absentia postage option from the online store.
Duplicate Certificates and Transcripts
Upon Graduation students are issued with a certificate and an academic transcript free of charge.
Please note that the University only issues ONE original certificate and academic transcript per student.
Certified copies of certificates and transcripts are available for a charge through the University's online store. (Please note that if you graduated prior to 1996 you will need to contact the academic department at which you studied for a copy of the transcript.) If you have special requirements, for example you would like a transcript to be sent to World Education Services in Canada or the USA, please note this in the additional information section of your order and email instructions/the accompanying paperwork to email@example.com.
Your Name (how it appears on your certificate)
Your certificate and transcript are a formal record of your award and, as such should contain your full (legal) name, as shown on your passport or other legal documentation.
Your name will appear on your certificate and transcript in the form 'first name(s) surname/family name'. Titles and other awards are not included. If your full name follows a different convention, or you need to make any other changes to your name, please complete the Name Change form and take it with supporting evidence (e.g. passport or marriage certificate) to the Student Enquiries Counter in the Rutland Building. If you are no longer resident in Loughborough please email a copy of the form and supporting evidence to firstname.lastname@example.org.
Changes cannot be made after you have graduated, unless the name change is associated with gender reassignment, or other exceptional circumstances (e.g. you have changed your name because you require protection from a government agency as a vulnerable person). Certificates will not be re-issued following marriage or divorce. For further information, please refer to the University's policy on student names.
Use of the letters indicating your qualification, such as BSc, PhD or DLitt, is covered by formal guidance on Post-Nominal Letters.
If you have any queries regarding your certificate or academic transcript you should contact the Graduation Office.