Working Remotely - VPN
Cisco AnyConnect for iPhone / iPad
The VPN allows you to access University services which are normally only available when on the campus network. These include the University e-mail and telephone directories, library resources, electronic journals and databases.
The latest Cisco AnyConnect version is supported on all iOS devices running iOS version 10.0 or later. If you are unable to update to this iOS versions, you can continue to access the legacy v4.0 AnyConnect client.
All screenshots and instructions below are from an iPhone and will be the same on an iPod Touch, while the steps for use on the iPad are very similar but some buttons or options may be in slightly different positions.
Open the App Store and Select Search.
Select and Install
Find and select Cisco AnyConnect. Install app.
Note: Cisco have recently released a new version of their client and called it Cisco AnyConnect (new), renaming the old version of the client to Cisco Legacy AnyConnect. We reccommend users install the new version of the client and more information can be found in the FAQ section linked to on the left.
On the AnyConnect home screen, slide the AnyConnect VPN option to ON.
In the pop up box, enter your Lboro username and password. This will be required each time you connect to the Loughborough University VPN
- Username: Your Lboro username without the @lboro.ac.uk
- Password: Your Lboro password
Select Connect in the top right hand corner of the box
After clicking on Connect staff and postgraduate researchers should respond to the multi-factor authentication notification on their mobile device to complete the login process.
Staff and postgraduate researchers who are using a hardware token or login code generated by the Duo Mobile application should follow their password with a comma and then the code they have generated (e.g. if your password is Pass1word and the code you have generate is 123456 you would enter Pass1word,123456 in the password field in the AnyConnect client).
For further information on multi-factor authentication please see https://www.lboro.ac.uk/internal/multi-factor-auth/.
How to Disconnect & Reconnect!
To disconnect from VPN, simply click on the AnyConnect icon on your home screen and slide the AnyConnect VPN option to the OFF position, press the home button to escape the application.
To reconnect to Loughbrough University VPN, launch the AnyConnect app on your home screen and repeat step 6.