IT ServicesStaff

Working Remotely - VPN

Cisco AnyConnect for iPhone / iPad

The VPN allows you to access University services which are normally only available when on the campus network. These include the University e-mail and telephone directories, library resources, electronic journals and databases.

The latest Cisco AnyConnect version is supported on all iOS devices running iOS version 10.0 or later. If you are unable to update to this iOS versions, you can continue to access the legacy v4.0 AnyConnect client. 

All screenshots and instructions below are from an iPhone and will be the same on an iPod Touch, while the steps for use on the iPad are very similar but some buttons or options may be in slightly different positions.


App Store

Open the App Store and Select Search.

2 Phone screen image: Info.

Select and Install

Find and select Cisco AnyConnect. Install app. 

Note: Cisco have recently released a new version of their client and called it Cisco AnyConnect (new), renaming the old version of the client to Cisco Legacy AnyConnect. We reccommend users install the new version of the client and more information can be found in the FAQ section linked to on the left.

3 Phone screen image: Do you want to enable this software?

Enable VPN

The first time you launch the application it will request your permission to enable the VPN features in your device. Please choose OK in the pop up box.


Add VPN Connection

You will now be presented with the Cisco AnyConnect home screen. If you have not already installed the automatic configuration profile then tap "No Connections" to add a new connection.


Enter Server Address

You will now be prompted to enter the server address details. Type in Lboro VPN into the Description box and into the Server Address box, then click Save in the top right hand corner of the box.


Authentication screen

On the AnyConnect home screen, slide the AnyConnect VPN option to ON.

In the pop up box, enter your Lboro username and password. This will be required each time you connect to the Loughborough University VPN

  • Username: Your Lboro username without the
  • Password: Your Lboro password 

Select Connect in the top right hand corner of the box

After clicking on Connect staff and postgraduate researchers should respond to the multi-factor authentication notification on their mobile device to complete the login process.

Staff and postgraduate researchers who are using a hardware token or login code generated by the Duo Mobile application should follow their password with a comma and then the code they have generated (e.g. if your password is Pass1word and the code you have generate is 123456 you would enter Pass1word,123456 in the password field in the AnyConnect client).

For further information on multi-factor authentication please see the MFA page.


You are now Connected!

You are now connected to the Loughborough University VPN, which is displayed as Lboro VPN. You can verify this by locating the VPN icon at the top of your screen.

To escape this screen, simply press the home button on your device to access other applications.


How to Disconnect & Reconnect!

To disconnect from VPN, simply click on the  AnyConnect icon on your home screen and slide the AnyConnect VPN option to the OFF position, press the home button to escape the application.

To reconnect to Loughbrough University VPN, launch the AnyConnect app on your home screen and repeat step 6.