Hardware and Telephone
- Quick start guide
- How to reset
- Change between Deskphone and Softphone Modes
- Create a Persistent chat
When logging into Jabber using your user credentials please ensure to log in correctly by entering your Loughborough University username followed by “@lboro.ac.uk” and click on "Sign In".
If you cannot find the software or have removed it previously, it can be re-loaded from the Software Centre. This can be found by typing 'Software Centre' in your Windows search bar.
Configure for calls
Once you have signed in please ensure you have configured Jabber to "Use my computer for calls". To enable this, click on the green small icon of a computer icon at the bottom of the Jabber window. This will allow you to set which device will be used for calls. Select "Use my computer for calls" to be able to use your computer's headset and microphone for telephone calls.
How do I Change Between Jabber Deskphone and Softphone Modes?
Phone controls allows you to set either your desk phone or computer to act as your phone and set up call forwarding.
If you set your computer to act as your phone, and your computer is equipped with a webcam, then you will be able to use Jabber to make video calls.
If you set your desk phone to act as your phone, you will not be able to make video calls using Jabber.
How Do I Create A Persistent Chat Room In Jabber?
Click on the Jabber desktop icon.
Select “File”, “New” and then “Chat room” from the menus. In the new room creation window, enter a name and description for the new chat room. The name and description entered should be appropriate and informative as they are searchable by all staff at the University.
New chat rooms are created by selecting “File” and then “New Chat Room…” from the menus.
The new chat room should be given a name and a description.
It should be noted that all chat room names and descriptions are searchable by all members of staff at the University and so names and descriptions should be appropriate and informative.
Select whether the chat room should be a public room (where anyone can find and join the room without approval) or restricted (where a user has to request access to join the room from the list moderator). Please note that this option cannot be changed once the chat room has been created.
Enter moderators for the new chat room by entering their name in the search box and selecting them from the University directory.
Click on the Create button.
When you have created the new chat room, you will be prompted to add members to the chat room. You can either add them straight away or add them at a later date.