IT Services

IT Services provide a wide range of IT facilities to support you through your studies, and our helpful toolkit will help connect to a range of key services.

Devices we support

For recommendations on the best device to purchase for your studies, please see our what to buy guidance.

It is important that your device must have a current, supported, updated and licenced operating system:

  • Microsoft Windows 10
  • Android 10.0 and newer
  • Apple MacOS 10.15.7 and newer 
  • Apple iOS 14 and newer

If your version or Mac OS or Windows is out of date you may have issues connecting to eduroam, the campus Wi-Fi network, or installing course-specific software.

Connecting to Wi-Fi

eduroam (education roaming) is a secure wireless (Wi-Fi) network available to students and staff.

Videos and step by step instructions to help you connect your devices can be found on the IT Services website.

In halls of residence, we highly recommend using the wired connection (HallNet) whilst in your room as you will receive a far better connection when you 'plug in' your PC, laptop, games console etc. to the wired socket.

View our instructions to connect your devices to Hallnet.

Free Ethernet cables are available to collect from the PC Clinic in the Library.

Free software

As a student at Loughborough, you have access to free software for your personal devices. These include:

  • Microsoft Office 365
  • Specialist Software e.g. SPSS or MatLab

The Microsoft Office 365 platform delivers a whole range of cloud-based services including a free copy of Microsoft Office to install on up to five devices, 1TB of data storage with OneDrive for Business, and email service.

View instructions to install and guidance online. 

Campus printing

Printing on campus couldn't be simpler - you can print from your own device and collect from any printer on campus. Instructions to connect your device and purchase print credits can be found on our website.

Computer labs

There are over 2,000 computers with a wide range of software available across campus. To check the location and real-time availability of these facilities, please visit the Computer and Software Availability system.

PC Clinic

Free help and advice is available from the PC Clinic in the Library.