IT Services

IT Services provide a wide range of IT facilities to support you through your studies, and our helpful toolkit will help connect to a range of key services.

Connecting to Wi-Fi

eduroam (education roaming) is a secure wireless (Wi-Fi) network available to students and staff.

Videos and step by step instructions to help you connect your devices can be found on the IT Services website.

In halls of residence, we highly recommend using the wired connection (HallNet) whilst in your room as you will receive a far better connection when you 'plug in' your PC, laptop, games console etc. to the wired socket.

To connect wireless devices such as Amazon Echo/Dot, Google Home, Apple Homepod, Chromecast, Fire TV etc., connect to the “hallnet” Wi-Fi network.

Instructions to connect your devices to 'Hallnet' can be found here.

Free Ethernet cables are available to collect from the PC Clinic in the Library.

Free software

As a student at Loughborough, you have access to free software for your personal devices. These include:

  • Microsoft Office 365
  • Specialist Software e.g. SPSS or MatLab

The Microsoft Office 365 platform delivers a whole range of cloud-based services including a free copy of Microsoft Office to install on up to five devices, 1TB of data storage with OneDrive for Business, and email service.

Instructions to install and guidance can be found here.

Self-service printing

Printing on campus couldn't be simpler - you can print from your own device and collect from any printer on campus. Instructions to connect your device and purchase print credits can be found on our website.

Computer labs

The University has open-access computer labs across campus, most of which are open 24 hours a day. Please be aware that due to COVID-19 there may be some restrictions on using these labs. More information about our computer labs can be found here.

You can check real-time availability of these facilities using our Computer and Software Availability system.

PC Clinic

Free help and advice is available from the PC Clinic in the Library.