Cisco Jabber: setup instructions

Installing Jabber on a personal device

The Cisco Jabber client will be installed on your University owned machine by default.

The instructions below are for installing Cisco Jabber on a non-managed University computer.

Installing Jabber On Windows

Download

Download the latest Jabber installation file using the link below (you will need to sign in with your University credentials)

Cisco Jabber Download

Install Cisco Jabber

Install “Cisco Jabber“ by unzipping the downloaded archive file and running the installation program "CiscoJabberSetup.msi"

Default options should be selected during the installations

Once you have installed Jabber, launch the “Cisco Jabber” program from the Windows start menu

Configure login

When Jabber launches, enter your Loughborough University username followed by “@lboro.ac.uk” and click on “Continue”

  • You will now be prompted to enter your Loughborough University username and password
  • Click on “Sign In” to log into Jabber

Selecting the “Automatic sign-in” checkbox will mean that Jabber will automatically try and sign in (using the previously specified username and password) when it starts

Configure login

Configure the connection settings as per the shown example and then click on “Save”

Enter your Loughborough University AD username and password, and click on “Sign In” to log into Jabber

Cisco Jabber config menu image
IT Service Desk

Installing Jabber On Mac OSX

Download

Download the latest Jabber installation file using the link below (you will need to sign in with your University credentials)

Cisco Jabber Download - Mac OSX

Install Cisco Jabber

Install “Cisco Jabber“ by extracting the programme files from the downloaded archive

Default options should be selected during the installations

Once you have installed Jabber, move the extracted “Cisco Jabber” program into the“Applications” folder and run the extracted “Cisco Jabber” program, accept the Cisco EULA when prompted.

Configure login

When Jabber launches, enter your Loughborough University username followed by “@lboro.ac.uk” and click on “Continue”

  • You will now be prompted to enter your Loughborough University username and password
  • Click on “Sign In” to log into Jabber

Selecting the “Automatic sign-in” checkbox will mean that Jabber will automatically try and sign in (using the previously specified username and password) when it starts

Please contact IT Services using the link below, if you have any additional questions.

IT Service Desk