IT ServicesStudents

Computer Labs

Student remote desktop access guide

1

Connect to the VPN

Log into the VPN. Instructions for different devices can be found here. To connect to the VPN, you will be required to use Multi-Factor Authentication (MFA). For details on how to enrol your mobile device with Duo Mobile app, please visit lboro.ac.uk/mfa.

2

Confirm OS

Make a note of the operating system (OS) of both your own computer (the host computer) and the University computer you would like to connect to (the remote computer) i.e., macOS, Windows, or Linux.
The OS of the remote computer can be checked by looking at the icon for the computer on Keyserver:

3

Software required

Use the table to identify which software you need to use based on the host OS and remote OS. If the cell is highlighted, make sure to download and install the software (use links below) on your host computer before proceeding.

VNC Viewer - VNC Website

VNC Viewer* - Play Store

Microsoft Remote Desktop - Play Store

Microsoft Remote Desktop -App Store

 

 

4

Instructions to connect

Once you have found which software you need to use, follow the relevant instructions below to make a connection:

Microsoft Remote Desktop

  1. Navigate to the Keyserver Main Dashboard here
  2. From the Availability Dashboard, click on your room choice. Once there, look to see if the machine is in use, the colour coding will help with this. Green is 'available' and Red is 'In use'. All machines are numbered.
  3. Click on the icon of a free computer, then click  to reserve it.
  4. Click the ‘Download’ button to download the RDP file. 
  5. Open the RDP file from your downloads. The Microsoft Remote Desktop app will launch automatically.
  6.  When prompted, enter your username and password with ‘LUNET\’ before your username as demonstrated below. Then, click ‘Continue’. 
  7. When prompted by the message below, click ‘Continue’.

 

VNC Viewer

  1. Navigate to the Keyserver Main Dashboard here
  2. From the Availability Dashboard, click on your room choice. Once there, look to see if the machine is in use, the colour coding will help with this. Green is 'available' and Red is 'In use'. All machines are numbered.
  3. Click on the icon of a free computer, then click   to reserve it.
  4. Copy the IP address of the computer to your clipboard by clicking the   ‘Copy’ icon 
  5. Open VNC Viewer and go to File > New connection…
  6. Paste the IP address addess into the address bar and hit ‘Enter’ on your keyboard Note: On Chromebooks there is no address bar. Instead, click the ‘+’ icon, paste the IP address in the ‘Address’ field, then click ‘Connect’. 
  7. Click ‘Continue’ on the pop-up message ‌
  8. Enter your username and password when prompted and click ‘OK’

 

Screen Sharing

  1. Navigate to the Keyserver Main Dashboard here
  2. From the Availability Dashboard, click on your room choice. Once there, look to see if the machine is in use, the colour coding will help with this. Green is 'available' and Red is 'In use'. All machines are numbered.
  3. Click on the icon of a free computer, then click  to reserve it.
  4. Click the ‘Connect’
  5. If prompted by your browser, click ‘Open Screen Sharing’