Student Remote Desktop access

To use the Remote Desktop Connection to access a computer on campus remotely, you will need to make sure you have;

  • Connected to the VPN (Cisco AnyConnect)
  • Have checked to find an available computer ready to connect to (Computer & Software Availability system) 
  • Have the relevant software installed on your machine (instructions below)

Step 1

Connect to the VPN

Log into the VPN. Instructions for different devices can be found via the link at the bottom of the page. To connect to the VPN, you will be required to use Multi-Factor Authentication (MFA)

For details on how to enrol your mobile device with Duo Mobile app, please visit lboro.ac.uk/mfa.

Multi-Factor Authentication - DUO

Confirm OS

Make a note of the operating system of both your computer and the University computer you would like to connect to (the remote computer) i.e., macOS, Windows, or Linux.

Note: You can find the operating system of the remote computer by looking at the icon for the computer on Keyserver.

Select software required

Microsoft Remote Desktop

You can use the table to identify which software you need based on your computer operating system and the one on the remote computer. Make sure to download and install the software before proceeding.

Picture matrix describing operating system to remote tool

Once you have found which software you need to use, follow the relevant instructions to install it and move on to the next step on how to make a connection.

VPN Instructions

Connecting with Microsoft Remote Desktop

Please make sure you check each time you want to log on to a machine on campus that it is not in use:

  1. Go to the Computer & Software Availability system
  2. From the Availability Dashboard, click on your room choice
  3. Look to see which machines are in use, the colour coding will help with this. Green is 'available' and Red is 'In use'
  4. Click on the icon of a free computer and then click to reserve it
  5. Click the ‘Download’ button to download the file
  6. Open the file from your downloads (This should be opened automatically by Windows using Microsoft Remote Desktop program)
  7. When prompted, enter your username and password with ‘LUNET\’ before your username as demonstrated below. Then, click ‘Continue’
  8. Finally when prompted by the message, click ‘Continue’

Connecting with VNC Viewer

Please make sure you check each time you want to log on to a machine on campus that it is not already in use:

  1. Go to the Computer & Software Availability system
  2. From the Availability Dashboard, click on your room choice
  3. Look to see if the machine is in use, the colour coding will help with this. Green is 'available' and Red is 'In use'
  4. Click on the icon of a free computer, then click “Connect”
  5. “Connect” pop up windows will now open and give you the option to “Connect” which will reserve the machine
  6. “Copy” the IP address of the computer
  7. Open VNC Viewer and click on File and then New connection…
  8. Paste the IP address into the address bar and hit ‘Enter’ on your keyboard
    Note: On Chromebooks, there is no address bar. Instead, click the ‘+’ icon, paste the IP address in the ‘Address’ field, then click ‘Connect’
  9. Click “Continue” on the pop-up message ‌
  10. Enter your username and password when prompted and click “OK”

Connecting with Screen Share

Please make sure you check each time you want to log on to a machine on campus that it is not already in use:

  1. Go to the Computer & Software Availability system
  2. From the Availability Dashboard, click on your room choice
  3. Look to see if the machine is in use, the colour coding will help with this. Green is available and Red is In use. All machines are numbered
  4. Click on the icon of a free computer, then click to reserve it
  5. Click the Connect
  6. If prompted by your browser, click Open Screen Sharing