Student Remote Desktop access

There are over 2,000 computers across campus. Some are managed by IT Services and are mostly accessible by all students. School-managed computer labs have restricted access and are only available to those that belong to the specific school/department.

Computer and Software Availability system

The availability dashboard displays information on real-time computer lab bookings:

  • Current live bookings (red)
  • Self-service 24/7 computers (Orange)
  • Teaching labs – Taught (Blue)
  • Remote access computers (Purple)

Software availability - The Software section presents an A-Z listing of software installs.

Maps - Search for computer labs close to your current location. Please check the digital signage outside the room to see details of upcoming bookings.‌

Computer and Software Availability system

How to connect to a campus computer

To use the Remote Desktop Connection to access a computer on campus remotely, you will need to make sure you have;

  • Connected to the VPN (Cisco AnyConnect)
  • Have checked to find an available computer ready to connect to (Computer & Software Availability system) 
  • Have the relevant software installed on your machine (instructions below)

Please note: When connecting to a lab machine, please do not use an old file you had previously downloaded the machine maybe in use.

Step 1

Connect to the VPN

Log into the VPN. Instructions for different devices can be found via the link at the bottom of the page. To connect to the VPN, you will be required to use Multi-Factor Authentication (MFA)

For details on how to enrol your mobile device with Duo Mobile app, please use the link below.

VPN Instructions Multi-Factor Authentication - DUO

Step 2

Confirm OS

Make a note of the operating system of both your computer and the University computer you would like to connect to (the remote computer) i.e., macOS, Windows, or Linux.

Note: You can find the operating system of the remote computer by looking at the icon for the computer on Keyserver.

Step 3

Select software required

You can use the table to identify which software you need based on your computer operating system and the one on the remote computer. Make sure to download and install the software before proceeding.

Which machines can connect with which matrix

Once you have found which software you need to use, follow the relevant instructions to install it and move on to the next step on how to make a connection.

Connecting with Microsoft Remote Desktop

Please make sure you check each time you want to log on to a machine on campus that it is not in use:

  1. Go to the Computer & Software Availability system
  2. From the Availability Dashboard, click on your room choice
  3. Look to see which machines are in use, the colour coding will help with this. Green is 'available' and Red is 'In use'
  4. Click on the icon of a free computer and then click to reserve it
  5. Click the ‘Download’ button to download the file
  6. Open the file from your downloads (This should be opened automatically by Windows using Microsoft Remote Desktop program)
  7. When prompted, enter your username and password with ‘LUNET\’ before your username
  8. Then, click ‘Continue’
  9. Finally when prompted by the message, click ‘Continue’

Connecting with Screen Share

Please make sure you check each time you want to log on to a machine on campus that it is not in use:

  1. Go to the Computer & Software Availability system
  2. From the Availability Dashboard, click on your room choice
  3. Look to see if the machine is in use, the colour coding will help with this. Green is available and Red is In use. All machines are numbered
  4. Click on the icon of a free computer, then click to reserve it
  5. Click the Connect
  6. If prompted by your browser, click Open Screen Sharing

Connecting with VNC Viewer

Please make sure you check each time you want to log on to a machine on campus that it is not in use:

    1. Go to the Computer & Software Availability system
    2. From the Availability Dashboard, click on your room choice
    3. Look to see if the machine is in use, the colour coding will help with this. Green is 'available' and Red is 'In use'
    4. Click on the icon of a free computer, then click to reserve it
    5. Copy the IP address of the computer to your clipboard by clicking the ‘Copy’ icon ‌
    6. Open VNC Viewer and go to File > New connection and paste the IP address into the address bar
      • Note: On Chromebooks there is no address bar. Instead, click the ‘+’ icon, paste the IP address in the ‘Address’ field, then click ‘Connect’
    7. Click ‘Continue’ on the pop-up message ‌‌
    8. Finally, enter your username and password when prompted and click ‘Continue’

     

    Computer & Software Availability system