IT ServicesStaff

Hardware and Telephone

Installing Jabber on a Personal Device

Please only follow these instructions and download Cisco Jabber if you manually need to install Jabber onto a non-managed University computer.

Installing Jabber On Windows

1

Download the latest Jabber installation files here.

2

Install “Cisco Jabber“ by opening the downloaded archive file and running the installation program CiscoJabberSetup.msi

Default options should be selected during the installations.

3

Run the “Cisco Jabber” program.

4 Jabber Install Windows 1

Enter your Loughborough University AD username followed by “@lboro.ac.uk” and click on “Continue”.

 

5 Jabber Install Windows 2

Enter your Loughborough University AD username and password, and click on “Sign In” to log into Jabber.

Selecting the “Automatic sign-in” checkbox will mean that Jabber will automatically try and sign in (using the previously specified username and password) when it starts.

By default, Jabber will not start automatically as part of the Windows startup process.

This can be changed by clicking on the button Jabber Install Windows 3

 

 Select “File”, “Options” and then “General” in Jabber. There is an option to “Start Cisco Jabber when my computer starts”.

 

6 Jabber Install Windows 1

Should automatic configuration of the connection settings be unsuccessful, then click on the “Advanced Settings” link on the Jabber login page.

 

7 Jabber Install Windows 4

Configure the connection settings as per the shown example and then click on “Save”.

Enter your Loughborough University AD username and password, and click on “Sign In” to log into Jabber.

Please contact IT Services on 01509 222 333 or by email it.services@lboro.ac.uk if you have any additional questions.

Installing Jabber On Mac OSX

1

Download the latest Jabber installation file from here.

 

2

Install “Cisco Jabber “ by extracting the program file from the downloaded archive

Default options should be selected during the installation.

3

Move the extracted “Cisco Jabber” program into the“Applications” folder.

 
4

Run the extracted “Cisco Jabber” program and accept the Cisco EULA when prompted.

5 Jabber Install Mac 1

Enter your Loughborough University AD username followed by "@lboro.ac.uk", and click on “Continue". 


 

 ‌‌

6 Jabber Install Mac 1 Jabber Install Mac 2

Should automatic configuration of the connection settings be unsuccessful, then click on the “Advanced Settings” link on the Jabber login page.

‌Configure the connection settings as per the shown example and then click on “Save”.

7 Jabber Install Mac 3

Enter your Loughborough University AD username and password, and click on “Sign In” to log into Jabber.

Selecting the “Automatic sign-in” checkbox will mean that Jabber will automatically try and sign in (using the previously specified username and password) when it starts.

Please contact IT Services on 01509 222 333 or by email it.services@lboro.ac.uk if you have any additional questions.