How to connect my Chromebook to eduroam

This section will guide you on how to connect your personal device to the University wireless network "eduroam". To complete the connection, you will be required to enter your Loughborough University Username and Password

Please be aware that you will need to login as the main user account on the Chromebook before completing the following instructions. You will need to join the setup-wifi network. When connected to the setup-wifi, if you open a web browser you will be redirected to a page which will help configure your device

Connecting to eduroam


To connect to the setup-wifi, turn on the Wi-Fi by clicking on the time in the bottom right corner and selecting "setup-wifi" from the list


Open Google Chrome and go to Cloudpath using the button below

AUP - Acceptable use policy

Enter your Loughborough credentials, and accept the AUP (acceptable use policy)


If you have previously connected to eduroam you can review your devices and delete certificates which are not in use

  • If you are using an existing device, select the device name from the list and click Continue
  • If this is a new device, select This is an additional device and fill in the Name for the device field and click Continue

Go to Downloads Folder

Cloudpath will detect the device as Chrome OS. 

Click Step 1 to download the Network File – DO NOT OPEN THIS FILE

Configure and connect

Follow the instructions outlined in Step 2:

  • Open a new tab in Google Chrome
  • Type – Chrome://net-internals/#chromeos
  • Under then menu Import ONC File, click Choose File
  • A pop-up window will open, select the downloaded eduroam.onc file, and click Open – wait a few seconds (nothing will pop up if it is successful)
  • After a minute, try to connect to eduroam, by going into your device’s Wi-Fi settings and selecting eduroam
  • If the certificate was successfully setup, the device will connect to eduroam

Finally, forget setup-wifi

Once connected to eduroam, it is worth forgetting setup Wi-Fi network, this will ensure it does not try to connect to setup-Wi-Fi in the future

  • Go to Settings > Wi-Fi
  • Tap the (i) next to the Wi-Fi network that you want your device to forget
  • Tap Forget This Network and then tap Forget to confirm