Planned Maintenance: Email service – disruption to outbound email on Wednesday 10th May

On Wednesday 10th May, IT Services will be carrying out essential maintenance on the on-premises Exchange email servers. This work is part of our ongoing migration to the cloud.

The work is scheduled to take place between 9:00am and 10:30am.

Does this affect me and how?

There is a small possibility that outbound email may be temporarily affected by this change.

To mitigate this, we will be suspending outbound email whilst the work is carried out. This will result in email intended for external recipients being delayed.  If an email intended for an external recipient is bounced, please allow a couple of hours for us to complete the work and try again.

Internal email will be unaffected. 

Where can I get more information?

The latest information is always available on the IT Service Availability page, with guidance on other ways to connect during a network outage.

If you have further questions or queries, please contact the Service Desk at