I need to pay my fees

About tuition fees, accommodation fees, and loans

I have a question about the tuition fees I have been charged...

When do I have to pay my tuition fees?

You will receive regular statements from the University’s Finance team, which will include the deadlines for any charges you need to pay.

How can I pay my tuition fees?

Details on the ways in which you can pay your fees are available on the Finance Office’s website.

Finance Office - how to pay your fees »

Can you confirm you have received my payment?

When you pay online you will receive an email receipt. Your payment will also show on your statements. If you need any further confirmation, please contact the Finance Office.

Contact the Finance Office »

Can you send me an invoice for my fees?

Please contact the Finance Office to request an invoice.

Contact the Finance Office »

I am taking reassessments, what fees will I be charged?

Information on the charges for reassessments is available in the Student Handbook.

Reassessment charges »

I am worried I will not be able to pay my tuition fees...

If you are unable to pay your fees by the deadline given in your statements you should contact the Finance Office to discuss options. It may be possible to support you through setting up a regular payment plan. Financial Advice can also be accessed via the Student Advice Service.

Student Advice Service »

I’m thinking of taking a leave of absence or withdrawing, will I still be charged?

Under University Regulation XVI, if you take Leave of Absence of withdraw from your programme, you will be charged fees on a pro rata basis.

Regulation XVI - Tuition Fees and Payments for Other University Services »

I am an FE, Undergraduate or Postgraduate Taught student and I think my tuition fee charges are wrong...

If you believe there is an error in your tuition fee charges, please contact Student Enquiries and explain why you believe the fees are incorrect.

Contact Student Enquiries

I have a question about the tuition fees I will be charged next academic year...

I am a returning student enquiring about the tuition fee that I will be charged next academic year.

Tuition fees are reviewed on an annual basis and are likely to increase to take into account inflationary pressures. Undergraduate UK/EU fees are regulated by the UK Government and we will notify you if there is any change to the permitted tuition fees. If you are a continuing student you will be notified what the fee will be in the following year (usually in June).

I am an Undergraduate International student and I was expecting a Scholarship.

Undergraduate International Scholarships are for the first year of study only. If you have been awarded a Scholarship and it does not show on your statement, please contact the International Office.

Contact the International Office »

I am an Undergraduate UK student and I was expecting a Scholarship.

The University’s primary scholarship is the Loughborough Scholarship Programme. Details about the Scholarship, including eligibility criteria, are available on the Scholarships and Bursaries page. Your eligibility for the Scholarship is assessed automatically based upon your Household Income.

If you believe you meet the criteria for the Scholarship please contact Student Finance and ask them to check that you and your sponsors have given consent for the University to receive your household income.

Scholarships and Bursaries page » SASS page: How to contact Student Finance

I am a Postgraduate taught student and I was expecting a Scholarship.

If you have been awarded a Scholarship and it does not show on your statement, please contact the Postgraduate Taught Admissions Office.

PGT admissions contact »

How do I apply for a scholarship/What scholarships am I eligible for?

Your eligibility for most scholarships is considered when you apply to study at the University. A full list of scholarships is available on the Undergraduate and Postgraduate prospectuses.

I have a question about loans...

I am an Undergraduate student and I have not received my maintenance loan.

Once your Student Loan is approved by Student Finance, the University confirms your registration to release your loan. In the first year of study you must have collected your ID card before the University can confirm to Student Finance that you are fully registered. Your loan should then be released by Student Finance within 5 working days.

I am an Undergraduate student and I have a query about my Tuition Fee loan

Once your Student Loan is approved by Student Finance, the University confirms your attendance to release your tuition fee loan. This is paid directly to the University each term. It is not usual for a delay in the University receiving the payment of your tuition fee loan; especially if we need to change the programme code, year of study, or tuition fee held by Student Finance. As long as you have a completed application for a tuition fee loan the University will usually be able to manage your loan to cover your tuition fees.

I am a Full Time Postgraduate Taught student and I have not received my student loan...

Once your Student Loan is approved by Student Finance, the University confirms your registration to release your loan. You must have collected your ID card before the University can confirm to Student Finance that you are fully registered. Your loan should then be released by Student Finance within 5 working days.

I am a Part Time Postgraduate Taught student and I have not received my student loan...

Once your Student Loan is approved by Student Finance, the University confirms your registration to release your loan. You must have completed a study plan with your School, and collected your ID card before the University can confirm to Student Finance that you are fully registered. Your loan should then be released by Student Finance within 5 working days.

If you have not completed a study pattern please contact your School.

I have a question about finances which is not tuition fees, scholarships or loans

I think my accommodation charges are wrong...

Please contact Student Accommodation to discuss your accommodation charges.

Link to Student Accommodation site »

How do I get a refund of my Room Bond?

Please contact Student Accommodation to discuss your room bond refund.

Link to Student Accommodation site »

I am struggling financially, can the University help?

If you are in financial difficulty you should contact Student Advice who can assist and ensure you have applied for all the financial support available to you.

Link to Student Finance Advice »

I need a letter to show I am a student so I can open a Bank account...

You can download a letter from Student Self-Service as evidence of your status as a student to open a bank account.

Link to how to get student status letters »