My Student details, including letter requests

Keeping your student record up-to-date and getting proof of student status using the Student Self-Service portal.

Your student record is a combination of the personal details you have provided to the University and information regarding your programme of study and modules.

Once you have completed your registration with the University you can download a range of letters confirming your attendance and student status from Student Self-Service.

The Student Self-Service portal

You will learn quite quickly that we will flag up the Student Self-Service portal to you a lot. Many of the tasks that you might have thought need a phonecall or email to Student Enquiries, you can now do quickly and easily yourself - just follow the link.

Student Self-Service portal

Can I change or edit my preferred forename?

You can view and update your preferred forename on your student record via the Student Self-Service system.

Your student record is a combination of the personal details you provided to the University when you registered at the start of your studies and information regarding your programme of study/modules. It needs to be accurate.

Student Self-Service portal »

How do I update my Contact Details?

You can view and update your contact details on your student record via the Student Self-Service system.

Your student record is a combination of the personal details you provided to the University when you registered at the start of your studies and information regarding your programme of study/modules. It needs to be accurate.

Student Self-Service portal »

How do I update my Bank Details?

You can view and update your bank details on your student record via the Student Self-Service system.

Your student record is a combination of the personal details you provided to the University when you registered at the start of your studies and information regarding your programme of study/modules. It needs to be accurate.

Student Self-Service portal »

How do I change my Name?

Prior to submitting a name change query, please see 'How we use your data > Student names' in the Student Handbook.

If you wish to change your name whilst at the University, you must download the name change form (it's on the page linked below). Please complete this prior to contacting the Student Office.

Student name change information » Student Enquiries Service

How do I change my Gender?

Prior to submitting a gender change query, please see 'How we use your data > Student names' in the Student Handbook.

If you wish to change your legal gender whilst at the University, you must download the gender change form (it's on the page linked below). Please complete this prior to contacting the Student Office.

Student gender change information » Student Enquiries Service

How do I obtain a Certificate of Registration?

You can generate a range of letters yourself, including a Certificate of Registration from the Student Self-Service portal. If you have attempted to generate your own letter and have come across an issue, please contact Student Enquiries.

Student Self-Service portal »

What do I need to do about Council Tax?

I need proof of my UK address in order to open a bank account...

You can generate a range of letters yourself, including a Bank Letter from the Student Self-Service portal. A Bank Letter is sufficient proof of your UK address and can therefore be used for multiple purposes.

If you have attempted to generate your own letter and have come across an issue, please contact Student Enquiries.

Student Self-Service portal » Student Enquiries Service

Can I obtain an Award Letter which states the qualification I have obtained?

You can generate a range of letters yourself, including an Award Letter from the Student Self-Service Portal.

If you have come across an issue or are no longer a student with access to the Self-Service Portal, please contact Student Enquiries.

Student Self-Service portal » Student Enquiries Service

I need a non-standard letter that can't be generated via the Self-Service portal...

If you require a non-standard letter which cannot be generated via the Student Self-Service Portal, please contact Student Enquiries, providing as much relevant information as possible including your full name, Student Registration Number and the information you require us to provide.

Student Enquiries Service »