Windows 11

Microsoft OS

About the upgrade

Upgrade for university-managed devices and campus computers.

Microsoft Windows 11 is the new and improved operating system that will be rolled out to university-managed laptops and desktops, including computer labs, from November 2024 onwards.

Windows 10 has been in operation on the Staff Desktop Service for 10 years and is being replaced by the latest Microsoft operating system – Windows 11. Windows 10 support will officially end on October 14, 2025. After this date, Microsoft will no longer provide security updates, bug fixes, or technical assistance for Windows 10.  

Staff are encouraged to book an upgrade over the coming months to ensure they are not adversely affected by this change and can continue to access University services and data past the 14 October.

Upgrading to the Windows 11 version will ensure users are supported with the latest features, security, and functionality to support collaborations, teaching and learning.

Key benefits:
  • New interface – simple design and use
  • Improved performance - login experience, better MS Teams integration
  • Improved productivity - software request and management processes
  • Enhanced security – including encryption for both desktops & laptops, essential for protecting University sensitive data
  • Accessibility – new accessibility features

Preparing for the upgrade

Ensure that your device is ready by backing up your data.

The following outlines W11 upgrade responsibilities and expectations for end users.

Windows Users

Users are to be informed of good practice in preparation for Windows 11, the following lists activities and expectations of them:

  • Copying files from their computer to OneDrive or a suitable storage medium
  • Flagging any specialist software – i.e. Jaws that needs to be installed by IT Staff
  • Flagging if the device needs to be upgraded/returned due to a business critical need
  • Expecting to have a different device provided at the upgrade clinic to their current device
  • Noting any software that they have installed on the device themselves
  • Arranging an appointment for the deployment clinic via the MS bookings form before attending
  • Attending the clinic at the booked slot
  • Informing IT Staff at the clinic of any device issues, missing power cables, etc.
  • Checking the device on receipt
  • Installing compliant software from Software Centre after their upgrade

Windows 11 upgrade

Prep guide

Software on Windows 11

Staff Managed Desktop Service

Windows 11 service

Software and user account

Policy update

Software Center

Available software to install on your Windows 11 device

Frequently Asked Questions

📢 Windows monthly update behaviour on your device

Your Windows 11 device is set to use the default update settings from Microsoft. This means:

  • ✅ Updates will be downloaded and installed automatically by Windows.
  • 🕒 Windows will try to install updates outside of your active hours to avoid disruptions.
  • 🔄 If a restart is needed, you’ll get a notification and can schedule a time that works for you.

You don’t need to do anything—Windows will take care of updates in the background to help keep your device secure and up to date.

If you have any questions, concerns, or feedback please contact the IT Service Desk at IT.Services@lboro.ac.uk

FAQs