Multi-Factor Authentication for Guests

Setting up MFA as a Guest

To enhance security, Loughborough University requires secondary authentication for all users, including guests, accessing Microsoft 365 services.

When University members (staff and students) share files, folders, or invite guests to collaborate on files via Teams, SharePoint or OneDrive they need to verify their identity to access the link. 

Note: This change will not require guests to use MFA to join a Teams meeting.

A 'guest' refers to individuals without a @lboro.ac.uk email address.

Please note: To avoid access issues on workplace-managed devices, IT Services advises using your Loughborough email address when sharing files.

Guests accessing Microsoft 365 links shared from within the university, there are a number of ways to approve authentication when setting up MFA. Your preferred method and device will determine this, as indicated below.

This method is the recommended one because it provides the best experience when using a smartphone. It can be used for push notifications or verification code.

The Microsoft app or other third-party verification apps are compatible with this method.

Instructions 

Access the Microsoft 365 link shared with you by someone from Loughborough University.

If you already have a Microsoft 365 account, the first thing you'll be asked to do is review your permissions. Follow steps 1-5 below.

If you don't have a Microsoft account, you will be asked to set up an external account. After creating a password and entering your display name, click Next. After your account has been linked to Microsoft, please follow the steps 1-5 listed below.

  1. When you click on the link provided, you will be prompted to 'Review permissions'. Click Accept.
  2. When asked, choose your preferred app, such as Word, Teams, or a web app.
  3. You will be redirected to your organisation's log-in page if they use Microsoft 365. Enter your username and password and log in. If not, enter the Microsoft password associated with your external account to log in.
  4. To secure your account, you will be asked for additional information. Click Next.
  5. Your account type will determine whether you are directed to the 'Additional security verification' or the 'Keep your account secure' screen.

Follow the relevant guidance below depending on which set up screen you are directed to:

Additional security verification
Keep your account secure

Additional resources

Duo Mobile App - external access to O365 links