Mobile Phone Procurement
IT Services are now in working with your local support staff to move everyone across to O2.
Support
If you need assistance, please refer to the list of who your departments 'daily contact' is; what to do if you have an issue with your current contract or phone; how to order a new connection; etc.
Daily Contacts List - School/Profession Service >
| School/Profession Service | Contact | |
| AACME | Louise Denniff | l.denniff@lboro.ac.uk |
| AACME | Angela Foreman | A.Foreman@lboro.ac.uk |
| AACME | Charlotte Hammond | C.A.Hammond@lboro.ac.uk |
| AACME | Marcela Garner | m.garner@lboro.ac.uk |
| AACME | Nicola Lawrence | N.J.Lawrence@lboro.ac.uk |
| Architecture, Building and Civil Engineering | Jayshree Lakha | J.lakha@lboro.ac.uk |
| Architecture, Building and Civil Engineering | Laura Evans | l.c.evans@lboro.ac.uk |
| Campus Living | Lisa Slater | L.Slater2@lboro.ac.uk |
| Creative and Print Services | Marc Smith | m.smith7@lboro.ac.uk |
| Design School | Manish Maisuria | m.maisuria@lboro.ac.uk |
| Enterprise Office | Keiran Teasdale | k.teasdale@lboro.ac.uk |
| FM | Lisa Slater | l.slater2@lboro.ac.uk |
| Health & Safety Service | Chris Burton | c.w.burton@lboro.ac.uk |
| International Office | Kusum Mistry | k.mistry@lboro.ac.uk |
| IT Services | Sharon Kitson | S.L.Kitson@lboro.ac.uk |
| IT Services | Sophie Currie | S.Currie@lboro.ac.uk |
| Library | Brant Hickman | B.M.Hickman@lboro.ac.uk |
| Library | Julie Saunders | J.M.Saunders@lboro.ac.uk> |
| LUL | Sylvie Easy-Hemmings | S.Easy-Hemmings@lboro.ac.uk |
| Marketing & Advancement | Marc Smith | m.smith7@lboro.ac.uk |
| Research and Innovation | Kieran Teasdale | k.teasdale@lboro.ac.uk |
| School of Business and Economics | Dawn Brown | D.E.Brown@lboro.ac.uk |
| School of Science | Elena Bradley / Norma King | e.bradley@lboro.ac.uk c.n.king@lboro.ac.uk sci-execsupport@lboro.ac.uk |
| School of Social Sciences | Louise Lee | L.Lee2@lboro.ac.uk |
| School of SPGS | Sue Clarke | S.N.Clarke@lboro.ac.uk |
| Sports Development Centre | Katie Voce | K.L.Voce@lboro.ac.uk |
| Sports Development Centre | Andjelka Grubisic | a.grubisic@lboro.ac.uk |
| Sports Development Centre | Liz Quimby-Fountain | e.quimby-fountain@lboro.ac.uk |
| SSEHS | Kokila Mistry | K.mistry1@lboro.ac.uk |
| People & Organisational Development | Lorraine Badjie | l.a.badjie@lboro.ac.uk |
| Student Services | Niamh Skeet-Patel (Full time) | nskeete-patel@lboro.ac.uk |
| Vice Chancellors Office (VCO) | Kim Schofield | K.Schofield@lboro.ac.uk |
| Wolfson School (Other) | Angela Foreman | A.Foreman@lboro.ac.uk |
| Wolfson School (Other) | Charlotte Hammond | C.A.Hammond@lboro.ac.uk |
| Wolfson School (Other) | Nicola Lawrence | N.J.Lawrence@lboro.ac.uk |
| Wolfson School (Other) | Marcela Garner | m.garner@lboro.ac.uk |
| Wolfson School (Other) | Louise Denniff | l.denniff@lboro.ac.uk |
Placing new orders
For all new connections please contact your departments 'daily contact', they will then help place orders for hardware and facilitate orders for SIM cards and lines. Only current numbers which are 'out of contract' will be transferred to the new provider once finalised, any remaining numbers will be moved as and when their current contract ends.
The process of switching all current numbers over to the new provider will be facilitated by each departments 'Daily Contact' and the Management Support Office (MSO) within IT Services.
For SIM/new connection orders
Daily Contacts are to place orders for new connections through the MSO team, by emailing MSO@lboro.ac.uk.
Please note, the following information is required:
- Delivery address for SIM
- Name of user
- Type of handset SIM will be used with
- Tariff type – Voice, text and data or Data only
Please note that all connections are now on SIM only tariffs, for hardware order please see the information below.
NB. All number porting requirements must be specified at the point of ordering.
For handset orders
Departments/schools are responsible for purchasing handsets and the recommended supplier is Academia. A full list of preferred models is available on request.
Intune for iOS
Intune provides central asset tracking and improved security capabilities.
IOS mobile devices purchased from 1st March 2024 will need to be enrolled into the service.