How does it work?

Easy steps to connect securely

Once you've enrolled in Duo you're ready to go: You'll login as usual with your Loughborough University username and password, and then use your device to verify that it's you.

Three steps to stronger authentication

  • Enter username and password as usual
  • Use your phone to verify your identity - open push notification and 'Accept'
  • Securely logged in

Logging on to the VPN with the Duo App

  • Open the AnyConnect client and enter your username and password as per previous.
  • After submitting your credentials, the AnyConnect client will pause, and a notification should pop up on your phone asking you to approve or deny the connection.
  • Click on approve and the VPN client should continue to connect.

Logging on to Authenticated University websites with the Duo App

  • Browse to the website in question
  • Log in via the University Single Sign On as per usual
  • An extra screen will then be presented which allows you to send a push notification or enter a passcode.
  • Click on Send Me a Push
  • A notification should pop up on your enrolled mobile device asking you to approve or deny the connection. Click on approve and the website should continue to load

Logging on to the VPN with a hardware token (or using the passcode generated in the Duo App)

  • Open the AnyConnect client and enter your username as per usual
  • In the password field you will need to enter your usual password followed by a comma and then the code shown on the hardware token (or on the app)
  • For example if the password was P@ssword! And the code shown was 123456 the following would entered: P@ssword!,123456 into the password field.
  • Click OK to continue to log into the VPN

Logging on to Authenticated University websites with a hardware token (or using the passcode generated in the Duo App)

  • Browse to the website in question
  • Log in via the University Single Sign On as per usual
  • An extra screen will then be presented which allows you to send a push notification or enter a passcode.
  • Click on Enter a Passcode
  • Type in the code shown on the hardware token (or in the app)

An Introduction to Duo Security