Facilities Management

Access Control

The Symmetry system is a bought-in package from supplier G4S. This service develops and supports the University's access control systems which are used to control vehicle access to campus, and personal access to buildings and rooms. This service is used by staff and students and some visitors, contractors, and tenants via a unique University ID swipe-card.

Requests for changes to Access Control (such as building/room access via ID card) should be requested through the Campus card desk.

Campus card desk


The Archibus System has the following modules implemented:

  • Reactive Maintenance (On Demand)
  • Asset Management
  • Space Management
  • Planned Preventative Maintenance
  • Compliance

Application support for this system is provided by Service Works Global (SWG). Any building related issues are emailed through to the FM Helpdesk unless the user has access to raise tickets.

FM help desk

Car Parking

The Permit System enables users (staff, tenants and students) to apply for parking permits to park across University car parks.

Requests for changes to existing permits or for permit application can be done so by signing in to the permit system using AD credentials, if you are a staff member or student.

Permit Parking queries

Student Accommodation (Kx)

Kx is a suite of applications that provide management of student accommodation, events, catering and parcels. The systems interface with LUSI, the University’s student information system and Agresso, the University's financial management system.

Student Accommodation (Kx)