Important

Chrome browser users – urgent update required

The University has been alerted to high-risk vulnerability in the Chrome browser. This vulnerability affects Chrome on all device platforms.

Action required

Please check the version of Chrome on any devices where it’s installed and update to the latest version if needed.  

Instructions for updating Chrome are available on the Google support site: How to update Google Chrome.

Whilst we strongly encourage you to check your personal devices as well as University managed devices, IT Services can only offer support on University managed devices.

Although web browsers should auto update regularly, the roll out is often staggered over a period of a few weeks and so to ensure you are using the latest version, we recommend you do a manual update check at least once a week. You should also close and re-open browsers to allow any updates to take effect in this time frame.

Find more information about the vulnerability at: Google patches sixth Chrome zero-day exploited in attacks this year 

Troubleshooting and FAQs

A version equal to or higher than listed below fixes the vulnerability in that o/s:

  • Windows and Mac 140.0.7339.185/.186
  • Linux 140.0.7339.185
  • iOS 141.0.7390.26
  • Android 140.0.7339.155
  • ChromeOS 140.0.7339.201

Try closing all chrome tabs/windows and restarting your computer. If you are still unable to update and remain on a older version, the latest installer has been released to the software centre on Windows devices, and self service area on managed Mac devices. So you can try re-installing chrome by using the installer available in software centre or self service.

It is possible other chromium-based browsers will be affected such as Microsoft Edge. We recommend you to check and update these browsers, this can be achieved in a similar manner as described for Chrome.   

 

For University managed devices, please email the IT Service Desk for further assistance.