Service Availability
Current information on the status of IT managed services across the campus.
All service downtime, disruptions and outages will be reported here. If you feel there is an issue that is not listed here, please report it in the first instance to IT.services@lboro.ac.uk.
If you are experiencing an issue listed here, there is no need to contact IT Services, all communications and updates will be reported here.
Services Down
No services down
Services Disrupted
Network Wi-Fi
There are ongoing intermittent network connectivity problems mostly affecting devices connecting to WiFi but also some wired connections. IT Services are investigating this as a matter of urgency and apologies for any inconvenience caused.
Shared Mailbox Service
Colleagues may notice duplicate entries in the Sent Items folder of shared mailboxes. This issue does not result in multiple emails being sent, and IT Services are currently working to resolve the underlying cause.
Staff Managed Windows Computers (that have not been on campus since the summer)
Staff using a University-managed Windows desktop or laptop not connected since the summer may experience issues when trying to connect to the wired or wireless networks on campus. Affected devices may become disconnected from the network and unable to reconnect. Please see our guidance on how to apply the fix.
Services Running
Adobe - Applications
Service running normally
Important information
Adobe products – new version releases
Due to enhanced security measures, there is a 30-day delay before our Adobe products are updated to the latest version. As a result, users will not have access to new features until this 30-day period has passed.
Agresso – Financial Management
Service running normally
Business Objects
Service running normally
CMIS - Central Timetabling System
Service running normally
Co-Tutor
Service running normally
Corporate Applications
Service running normally
Data Centres
Service running normally
Service running normally
Figshare – Research Repository
Service running normally
Firewall
Service running normally
Group Workspace
Service running normally
High Performance Computing
Service running normally
IdP - Identity Portal (LU login page)
Service running normally
iTrent – HR Management
Service running normally
Remote access (Keyserver)
The Remote access webpage (Keyserver) is now available and is currently being monitoring.
LEARN
Service running normally
LegendWare – Sports Centre Management
Service running normally
LUPIN – Research Information Management
Service is running normally
LUSI - Loughborough University Student Information system
Service running normally
Multi-Factor Authentication
This service is running
Microsoft 365
Service running normally
Network Ethernet (wired)
Service running normally
OneDrive for Business
Service running normally
PDR – PDR Management
Service running normally
Printing
Service running normally
Microsoft Teams
Service running normally
Telephony
Service running normally
VPN
Service running normally