IT Services

Latest news

Removal of persistent chat rooms in Cisco Jabber - from 10th May
2:23PM, 3 May 2022
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Planned network outage: Loughborough Design School - 7th April
3:10PM, 17 March 2022
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Planned maintenance: Campus telephone system - Thursday 24 March

Notice of Maintenance

On Thursday 24th March, IT Services will be carrying out the final phase of the porting of numbers to a new provider. The work is scheduled to take place between 08:00 am and midday with no expected interruption to service.

ACTION REQUIRED?

The final batch of numbers to be transferred are listed below. Please forward to colleagues in your area to notify them of the planned work.

01509563300 to 3309

01509563310 to 3329

01509563330 to 3339

01509563444

01509563800 to 4198

01509564580 to 4697

01509564699 to 4999

01509565101 to 5599

01509566100 to 6249

01509566850 to 6999

Once the transfer is complete, an email will be sent to confirm this. Alternatively in the event of an interruption to service, further guidance will be provided.

TIMESCALE?

The work will take place between 08:00 and 12:00 on Thursday 24th March.

CAN I GET MORE INFORMATION AND HELP?

If you have any queries regarding this, please contact the IT Service Desk.

Cisco AnyConnect software upgrade from Monday 07 March
12:08PM, 4 March 2022
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Planned maintenance: my.HR maintenance Tuesday 08 March 2022
2:02PM, 1 March 2022
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Network downtime w/c 7th February in Bridgeman Building, Campus Living Building, Holywell Houses + Fairmount (Incl White House)
9:01AM, 4 February 2022
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Network downtime w/c 31st January in ECB, HiPAC and Paula Radcliffe Athletics Pavilion
3:50PM, 26 January 2022
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Network upgrade notice: Schedule for February 2022 – Central Park
11:38AM, 24 January 2022
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Network upgrade maintenance: FM Buildings, Hazlerigg Building & ECB
5:20PM, 10 January 2022
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Cisco Jabber upgrade rollout from Tuesday 25th January
12:41PM, 18 January 2022
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Essential maintenance: campus wired network – at risk (13th & 14th Jan)
11:22AM, 13 January 2022
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Important information: MS Teams recordings
4:35PM, 10 January 2022
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Fileport application to be decommissioned in January 2022
12:10PM, 5 January 2022
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Network upgrade notice: Schedule for Central Park locations
2:26PM, 23 December 2021
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Notice of network outage: Loughborough Design School - 21st December
10:02AM, 10 December 2021
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IT Services network maintenance: Library Level 3 (main floor) -13-14 December
9:57AM, 10 December 2021
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Update: Information about accessing LEARN
5:19PM, 29 November 2021
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Important information about accessing LEARN
2:42PM, 26 November 2021
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Known issue: Cisco Jabber
3:02PM, 11 November 2021
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Limited PC Availability - Library, Level 4 on Monday 15th November
2:51PM, 11 November 2021
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Continued disruption to print services
3:46PM, 4 November 2021
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Planned maintenance: JISC internet connection upgrade 2nd & 4th November
12:07PM, 26 October 2021
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Changes to the request process for the Shared Mailbox service from 1st November
12:05PM, 26 October 2021
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Planned maintenance: Campus network on 25th & 26th October
9:39AM, 18 October 2021
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Planned maintenance: Automatic addition of Shared Mailbox in Outlook
9:35AM, 18 October 2021
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Change to incoming emails
8:16PM, 5 October 2021
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IT Help Tent
8:17AM, 1 October 2021
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Printer service disruption
1:56PM, 20 September 2021
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Important: eduroam service update on Monday 13th September
2:35PM, 24 August 2021
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UPDATE: University print services restored
2:32PM, 9 July 2021
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Planned maintenance: Single Sign-On (SSO) for my.HR and iTrent –Tuesday 13 July
2:50PM, 7 July 2021
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IMPORTANT INFORMATION: Printing service suspended until further notice
4:14PM, 2 July 2021
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Supporting students with MFA enrollment: MS Teams drop-in sessions
3:14PM, 14 June 2021
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Email security improvements for returning students
9:57AM, 18 June 2021
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Decommissioning of the Fileport Application
2:27PM, 1 June 2021
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PIN/Passcode requirements for mobile devices from Monday 24th May
4:48PM, 13 May 2021
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Microsoft Teams: Launch of self-service teams creation
1:41PM, 14 April 2021
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Notice of power outage: Loss of some IT facilities on Thursday, 4th March
10:40AM, 1 March 2021
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Windows 10 upgrade: Staff managed desktops – w/c 22nd February
2:14PM, 16 February 2021
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Notice of upgrade: Cisco Jabber from w/c 22nd February
10:20AM, 16 February 2021
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Rescheduled date: Campus wireless network downtime – Tuesday 16th February
1:59PM, 1 February 2021
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Changes coming in January 2021 to Outlook on the web (Webmail)
11:23AM, 17 December 2020
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Notice of work: Campus Wi-Fi network downtime on Tuesday 15th December
4:32PM, 30 November 2020
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Staff managed desktop - Anti-virus software update from 7th December
2:11PM, 4 December 2020
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The university’s VPN service will be unavailable on Thursday 26th November
9:26AM, 23 November 2020
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Email & other Office 365 Services are in the process of being restored
11:05AM, 31 October 2020
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Staying Safe Online – Cyber Security Awareness Month
11:38AM, 7 October 2020
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Welcome to all new and returning students…
5:22PM, 24 September 2020
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Planned maintenance: VPN service downtime - Tuesday 8th September(pm)
10:08AM, 8 September 2020
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New Office 365 training service
10:50AM, 6 July 2020
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Student phishing attack - 22 May 2020
4:07PM, 22 May 2020
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Addition of MailTips for external recipients when using Outlook
2:17PM, 21 April 2020
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Advice for using Cisco Jabber off campus
3:08PM, 25 March 2020
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Remote working issues
4:57PM, 19 March 2020
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IT drop-in sessions: Setting up for working remotely
1:13PM, 11 March 2020
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IT Services - We Are Listening To Your Feedback
3:28PM, 10 February 2020
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Staff: Last chance to feedback what training you need for Microsoft Office 365 package
11:38AM, 3 February 2020
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Renew Wi-Fi certificate
10:47AM, 28 January 2020
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Staff: Microsoft Office 365 – Tell us your training needs
10:06AM, 10 January 2020
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Planned Outage: Disruption to ALL IT services from 17th - 20th December
10:16AM, 12 December 2019
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Planned Outage: Disruption to ALL IT services
3:32PM, 3 December 2019
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Students Wanted!
9:10AM, 3 December 2019
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Multi-Factor Authentication is Here!
2:06PM, 2 December 2019
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PC Clinic hours w/c 28th October
7:56AM, 29 October 2019
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IT Services pop-up stall – Wednesday 16th October
12:42PM, 15 October 2019
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Students Required - £10 Amazon gift voucher plus refreshments!
10:05AM, 11 October 2019
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Staying Safe Online
10:48AM, 7 October 2019
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Welcome to the Library & IT Services – Drop-in sessions between 11am & 3pm
2:16PM, 25 September 2019
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IT Services Learn module: Summer improvements 2019
4:08PM, 5 August 2019
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IT Software Updates
9:47AM, 15 July 2019
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Important changes to Student Data Storage - Summer 2019
2:51PM, 20 June 2019
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Finalists - please save your documents
9:23AM, 14 June 2019
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Action Required: Windows 7, Google for Staff & Individual Workspaces are going…
9:32AM, 10 May 2019
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IT Services need your opinions on our IT Labs
9:38AM, 26 March 2019
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Turning off email auto forwarding feature from 1st May 2019
10:24AM, 18 March 2019
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myLboro technical disruption
11:11AM, 15 March 2019
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Scam Emails in circulation
3:41PM, 31 January 2019
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Student Focus Group - Volunteers Required!
2:53PM, 30 January 2019
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Exam Time: Your Essential IT Maps
10:48AM, 24 January 2019
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Group Workspace access issue
2:13PM, 2 January 2019
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Improvements to Single Sign-On for the Windows Managed Service
9:10AM, 3 January 2019
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Lloyds Bank Scam Email: ‘Account Access Revoked'
11:43AM, 6 December 2018
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Essential Email and Groupware Maintenance
10:29AM, 19 November 2018
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Scam Emails Circulating
1:31PM, 14 November 2018
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Scam Email- 'Are you on Campus'
1:33PM, 25 October 2018
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Warning: Spam Emails
2:55PM, 22 October 2018
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SCAM Email Alert!
11:02AM, 11 October 2018
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IT Essential!! PC Clinic and Software
2:10PM, 2 October 2018
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Freshers!
11:30AM, 27 September 2018
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ALL IT Services Unavailable on 11th July, 3pm - Midnight
2:41PM, 6 July 2018
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Graduating or leaving this summer?
10:27AM, 15 June 2018
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Wireless Issue Update
4:25PM, 1 May 2018
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Remote Working Service Upgrade - COMPLETED
7:45AM, 18 April 2018
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‘Drop-in’ session today:Remote Working Service Upgrade
9:22AM, 17 April 2018
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Sharing with OneDrive for Business
11:29AM, 13 April 2018
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Reminder: VPN Upgrade - Service downtime on Wednesday 18th April 2018
4:02PM, 11 April 2018
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Warning: Phishing Scam
2:00PM, 28 March 2018
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Reminder: Remote Working Service (VPN) Upgrade
11:15AM, 28 March 2018
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Drop-in session: Support for users moving from the Remote Working Portal service
1:33PM, 12 March 2018
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ALL IT Services Unavailable From 3pm - Midnight on 11th July 2018
12:49PM, 20 February 2018
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Warning: Phishing via Spam Emails
11:04AM, 23 February 2018
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Remote Working Service Upgrade (Off-Campus Access)
12:23PM, 22 February 2018
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Final Update - Delayed and Undelivered emails
4:49PM, 1 February 2018
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PLANNED MAINTENANCE: Imago Guest Wi-Fi - Service Downtime
10:42AM, 30 January 2018
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Update - Delayed and Undelivered emails
4:16PM, 17 January 2018
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Delayed and Undelivered email
9:07AM, 16 January 2018
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Phishing Emails
10:40AM, 9 January 2018
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Roadshow for Staff - Who is up next?
10:59AM, 14 December 2017
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Is a streaming device on your Christmas Wish List?
11:11AM, 11 December 2017
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Welcome to Microsoft Office 365
8:50AM, 6 December 2017
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Resolved: Wireless Network Outage
6:32PM, 1 December 2017
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Wireless Network Outage
3:51PM, 1 December 2017
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Google Services switch off this Friday
10:48AM, 29 November 2017
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Roadshow for Staff - Who Is Up Next?
3:30PM, 20 November 2017
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Clarifying the IT events coming up this week
2:00PM, 31 October 2017
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Drop-in Sessions for Google Backup Help
2:20PM, 23 October 2017
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Free Microsoft Office 2016
1:31PM, 6 October 2017
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Warning: Phishing via spam email
2:17PM, 2 October 2017
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Welcome Freshers!
10:51AM, 26 September 2017
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Office 365 Outlook
10:14AM, 26 September 2017
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Student Email Focus Group - participants required
1:45PM, 2 August 2017
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Resolved: John Phillips Hall Network Issue
11:11AM, 25 July 2017
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John Phillips Hall Network Issue
10:48AM, 24 July 2017
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Cisco Jabber: Communications Application - New Features
2:35PM, 11 July 2017
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WARNING: Phishing targeting My.HR via email
3:48PM, 10 July 2017
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Important message for all final year students graduating this summer
10:29AM, 15 June 2017
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Issue with Payment Processing
9:23AM, 14 June 2017
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Maintain My Facility – Archibus System Fully Operational
4:13PM, 8 June 2017
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Resolved:Networking outage in West Park
11:11AM, 30 May 2017
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West Park Network Issue
10:38AM, 30 May 2017
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Returning this Autumn?
2:47PM, 26 May 2017
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PC Clinic Open on Bank Holiday Monday
11:47AM, 28 April 2017
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Launch of new Office 365 Groups Service for Staff and Researchers
3:25PM, 24 April 2017
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Easter closure
4:54PM, 12 April 2017
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Wireless Network Connectivity
2:40PM, 5 April 2017
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Student Journey Workshop Invitation: Your Chance to Help Improve IT Facilities
9:31AM, 1 March 2017
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Students: Urgent action required - Password reset
10:20AM, 6 December 2016
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Telephone System - Loss of Service this Weekend
3:07PM, 29 November 2016
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Important IT Update for All Returners:Connecting to Wi-Fi
12:03PM, 4 November 2016
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IT, Library and Print are on Tour!
3:51PM, 20 October 2016
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Loss of External Internet Service
11:30AM, 24 August 2016
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WARNING: Phishing via Spam email
2:36PM, 17 August 2016
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CASPA rollover for 2016/17
3:56PM, 4 August 2016
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Decommissioning of my.lboro
10:06AM, 27 June 2016
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IT Services: Wireless Network (eduroam)
2:15PM, 5 May 2016
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New NVivo Licence for 2016/2017
2:15PM, 5 May 2016
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Group Workspace Downtime
10:08AM, 26 April 2016
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Staff Mail Archive Decommissioning – Outlook 2010 performance
3:44PM, 20 April 2016
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Free Cakes & Coffee up for Grabs!
2:42PM, 18 March 2016
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SERVICE DISRUPTION: Campus Network Down for Maintenance (Tuesday 23rd February 2016)
11:36AM, 17 February 2016
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HallNet Service Still at Risk
10:38AM, 9 February 2016
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HallNet Connection Currently Down
8:39AM, 8 February 2016
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Remedial work on the storage that underpins Individual and Group Workspace, SCCM and Learn
10:44AM, 5 January 2016
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Student PC Labs Survey
10:49AM, 4 January 2016
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Planned Outages: Individual or Group Workspace
10:54AM, 17 December 2015
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IT Services Availability During Christmas / New Year Period
1:59PM, 10 December 2015
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HallNet Service Customer Survey 2015
3:01PM, 9 December 2015
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Intermittent Connectivity – JISC Outages
10:09AM, 8 December 2015
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Students Required for Focus Group
11:10AM, 1 December 2015
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Future Cloud Office Platform
11:29AM, 1 December 2015
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Policy update:Loughborough University Computer Purchasing and Deployment Policy
12:18PM, 30 November 2015
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Loss of External Internet Service - Resolved
12:49PM, 24 August 2016
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WARNING: Phishing via Spam email
1:31PM, 11 January 2017
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Wireless Issue
9:20AM, 23 May 2017
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Resolved: Issue with Payment Processing
11:29AM, 16 June 2017
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Planned IT Upgrade - Complete
12:30PM, 12 July 2018
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Christmas Break
4:09PM, 19 December 2018
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PC Clinic and Service Desk closure
9:33AM, 24 September 2019
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Outage between 17th to 20th December - IT Systems Now Available
11:58AM, 23 December 2019
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Outage between 17th to 20th December - IT Systems Now Available
11:58AM, 23 December 2019
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Internet Explorer 11 (IE11) is coming to the end of its life
1:06PM, 22 October 2020
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IT Services network maintenance: Library Level 3 (main floor) -13-14 December
9:57AM, 10 December 2021
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