Action required before 31 October: Windows 10 Staff Managed Service (laptop and desktop devices)

All Windows 10 devices

Action required before Friday, 31 October

IT Services are carrying out the final phase of the Windows 11 upgrade on University-owned devices. Devices that remain on the Windows 10 service without a valid exemption pose a security risk to University systems and data.

Windows 10 will no longer be an operating system with full support by Microsoft or the University, from the 1 November 2025. Any Staff member or Doctoral Researcher still using a Windows 10 computer must complete the forms below before the 31 October to prevent any disruption to service.

Once you have completed the appropriate form, IT Services will be in touch to make arrangements. You can continue to use your Windows 10 device. Contact regarding next steps may take place after 31 October.

 

Laptop and Desktop users

Please use the links provided below to confirm your upgrade to Windows 11 or to submit a valid reason for remaining on Windows 10.

Your device will be disabled if no action is taken before 31 October.  

Windows 11 Upgrade Request       Windows 11 Unable to Upgrade Request

 

Remote working

If you regularly work off-campus and your device– laptop or desktop, you will be required to connect to the network, either in-person by connecting to the campus network or via the VPN service

Between 09 and 24 October, it’s recommended that you connect to the network (on campus or VPN) for a minimum of 1 hour. IT Services will be regularly monitoring connection activity to complete reporting requirements.

Please use the links provided below to confirm your upgrade to Windows 11 or to submit a valid reason for remaining on Windows 10.

Your device will be disabled if no action is taken before 31 October. 

Windows 11 Upgrade Request       Windows 11 Unable to Upgrade Request

 

Specialist PC/ Experimental labs

For academic groups operating experimental machines or shared resources that still depend on Windows 10, and have not confirmed suitable arrangements with IT Services, please use the form link below to submit details of your requirements and ensure service continuity.

Windows 11 Unable to Upgrade Request

 

Please disregard this notice if: 

  • If you are a member of Rolls Royce (NCCAT).
  • If you are a user of the Cyber Essentials Plus certified 'Loughborough University Secure Research Network'. 

 

A targeted email will be sent during the week commencing 13 October to all remaining Windows 10 users who have not completed the required action.

For further information, guidance and FAQs, please visit Windows 11 upgrade | IT Services | Loughborough University