If you have a third-party VPN installed, please disconnect it before accessing University services. These VPNs can route your traffic through servers outside the UK, which may make it look like you're logging in from an unusual location.
If this doesn’t match your typical account behaviour, our security systems might flag it as suspicious and temporarily block access until we can confirm everything is secure.
If you need remote access to campus-restricted services, always use the University VPN: VPN | IT Services | Loughborough University