Support in halls
Living in halls means support is always close by. Whether it’s a room issue, a flat question, or something personal, you’re not on your own - this page shows who to contact and how.
Every hall at Loughborough has two layers of support.
Your hall management team handles the day-to-day practical side of things, Monday to Friday, 8:00 to 18:00. Your warden team is there for pastoral support and anything more personal, including evenings and weekends. Between them, they've got it covered.
Your hall management team
Your hall management team are the people you'll probably see most often. They're based in your hall during the week and take care of everything that keeps the place running day to day.
- They co-ordinate day to day cleaning and maintenance in your room/flat, so any maintenance issues should be reported to your hall reception.
- Ensures your health, safety and security
- Work closely with the Warden and committee to provide a seamless 24-hour support service
- Distribute small post items like letters (parcels are collected from the Post and Parcels office)
The team works closely with the wider university to make sure your health, safety and security are looked after throughout your time in halls.
Your warden team
Every hall also has a team of wardens and sub-wardens. Wardens are staff members who live on campus, while sub-wardens are typically postgraduate students living within the hall - so there’s always someone nearby, even in the evenings and at weekends.
They're there for anything more personal, including:
- flatmate disputes or difficult situations in your flat
- feeling homesick or struggling to settle in
- the pressure of university life or anything weighing on you
- anything urgent that comes up out of office hours
Anything you share with your warden is treated in confidence. They'll either help directly or point you towards the right support.
Not sure who to contact?
Here's a quick guide to help you find the right person first time.
|
Situation |
Who to contact |
When |
|
Room fault, cleaning issue, maintenance |
Hall management team |
Mon-Fri, 8:00 - 18:00 |
|
Flatmate dispute or noise complaint |
Hall management team or warden |
Mon-Fri for management; any time for wardens |
|
Personal or pastoral concern |
Your warden or sub-warden |
Any time, including evenings and weekends |
|
Urgent issue out of hours |
Campus security (01509 222141) |
Any time |
|
Contract, fees, or application query |
Student Accommodation Centre |
Mon-Thu 9:00-16:30, Fri 9:00 - 16:00 |
If you’re not sure who to contact, the Student Accommodation Centre can point you in the right direction. Call 01509 274488 or email sac@mailbox.lboro.ac.uk (Monday to Thursday 9:00 to 16:30, Friday 9:00 to 16:00).
In the case of a life-threatening emergency, always call 999.
Contact details by hall
Butler Court
| Hall Manager | Hall Warden |
|---|---|
|
Sarah Hooley Phone: +44 (0)1509 223819 For general enquiries email: eastparkreception@lboro.ac.uk |
David Maidment
Duty Mobile: 07731 990251 |
Cayley
| Hall Manager | Hall Warden |
|---|---|
|
Alice Fortescue-Poole Phone: +44 (0)1509 223452For general enquiries email: northvillagehub@lboro.ac.uk |
Mrs Elaine Beaken Email: cayley.warden@lboro.ac.uk |
Claudia Parsons
| Hall Manager | Hall Warden |
|---|---|
|
Alice Fortescue-Poole Phone: +44 (0)1509 223452For general enquiries email: northvillagehub@lboro.ac.uk |
Karl Brennan Email: Claudiaparsonswarden@lboro.ac.uk |
David Collett
| Hall Manager | Hall Warden |
|---|---|
|
Martin MacDougall Phone: +44 (0)1509 223824For general enquiries email: davidcollettreception@lboro.ac.uk |
Ms Tina Leeland Email: T.Leeland@lboro.ac.uk |
Elvyn Richards
| Hall Manager | Hall Warden |
|---|---|
|
Carl Cooke Phone: +44 (0)1509 222254 or +44 (0)1509 228506For general enquiries email: Villagepark@lboro.ac.uk |
Hilary McDermott Email: elvyn.warden@lboro.ac.uk |
Falkner Eggington
| Hall Manager | Hall Warden |
|---|---|
|
Sarah Hooley Phone: +44 (0)1509 223839 For general enquiries email: falkeggreception@lboro.ac.uk |
Rebecca Newberry Email: falkeggwarden@mailbox.lboro.ac.uk |
Faraday
| Hall Manager | Hall Warden |
|---|---|
|
Linda Moulton Phone: +44 (0)1509 223914 or +44 (0)1509 223803For general enquiries email: villagecentral@mailbox.lboro.ac.uk |
Dr Ash Casey Email: faradaywarden@lboro.ac.uk |
Harry French
| Student Experience Team Leader | Hall Warden |
|---|---|
|
Chloe Peploe Phone: 07968 552809For general enquiries email: HarryFrenchHalls@team.unitestudents.com |
O Haruna Email: o.haruna@lboro.ac.uk |
Hazlerigg-Rutland
| Hall Manager | Hall Warden |
|---|---|
|
Carl Cooke Phone:+44 (0)1509 222254 or +44 (0)1509 228506For general enquiries email: Villagepark@lboro.ac.uk |
Bee King Email: Rigg-rut_jp_warden@lboro.ac.uk |
John Phillips
| Hall Manager | Hall Warden |
|---|---|
|
Carl Cooke Phone:+44 (0)1509 222254 or +44 (0)1509 228506For general enquiries email: Villagepark@lboro.ac.uk |
Bee King Email: Rigg-rut_jp_warden@lboro.ac.uk |
Robert Bakewell
| Hall Manager | Hall Warden |
|---|---|
|
Carl Cooke Phone: +44 (0)1509 222254 or +44 (0)1509 228506For general enquiries email: Villagepark@lboro.ac.uk |
Dr Katryna Kalawsky Email:bakewell.warden@lboro.ac.uk |
Royce
| Hall Manager | Hall Warden |
|---|---|
|
Linda Moulton Phone: +44 (0)1509 223914 or +44 (0)1509 223803For general enquiries email:villagecentral@mailbox.lboro.ac.uk |
Dr Mark King Email:m.a.king@lboro.ac.uk |
Rutherford
| Hall Manager | Hall Warden |
|---|---|
|
Linda Moulton Phone: +44 (0)1509 223914 or +44 (0)1509 223803For general enquiries email:villagecentral@mailbox.lboro.ac.uk |
Dr Matthew Frost Email:rutherford.warden@lboro.ac.uk |
Telford
| Hall Manager | Hall Warden |
|---|---|
|
Martin MacDougall Phone: +44 (0)1509 223827For general enquiries email: telfordreception@lboro.ac.uk |
Mark Dabney Email: telford.warden@lboro.ac.uk |
The Holt
| Student Experience Team Leader | Hall Warden |
|---|---|
|
Sinead Barker-Herbet Phone: +44 (0)1509 268342For general enquiries email: TheHolt@team.unitestudents.com |
Dr Val Dennehy Email: holtwarden@lboro.ac.uk |
Towers
| Hall Manager | Hall Warden |
|---|---|
|
Sarah Hooley Phone: +44 (0)1509 223819For general enquiries email: eastparkreception@lboro.ac.uk |
Daisy Tipping Email: Towers.Warden@lboro.ac.uk |
William Morris
| Student Experience Team Leader | Hall Warden |
|---|---|
|
Sarah Harvey Phone: +44 (0)1509 236809For general enquiries email: WilliamMorrisHalls@team.unitestudents.com |
Mr Julian MacKenzie Email: J.Mackenzie@lboro.ac.uk |