Accommodation

Current students

We are here to support you the whole time you are living in University halls of residence.

Hall catering

Information on hall catering, including locations, opening times and menus can be found here.

Key card

Your University ID card provides you with access to your block (excluding Unite halls). Be sure to lock the outer door at night and always lock your room when you are out, taking your keys/ID card with you.

If you lock yourself out of your room contact your Hall Manager or Sub-Wardens/Warden if out of office hours. If you lose your keys then please report this to the Hall Manager who will issue you with a replacement key set for which a charge will apply.

Please remember to hand in your key to your Hall Manager/Reception at the end of your licence term or you will be charged. Replacement ID cards are issued from the Parcels and Card Office for £7.95. Do not punch a hole in your ID card and attach it to your keys, it will stop it from working. Card holders and lanyards are available from the Parcels and Card Office.

Cleaning

University halls

All University halls have bedroom cleaning provided, the fee you pay for your hall will reflect this. Your room will be cleaned fortnightly during term time – cleaning days will be displayed in each block/flat. It is your responsibility to change your bed, wash your bed linen and keep your room tidy.

Communal areas including shared bathrooms and kitchens/snack rooms will be cleaned regularly as long as they are free from personal items and do not prevent access to the surfaces. Each area will contain a kitchen rota – please check for your duty day. You are responsible for the sorting and segregating of all rubbish into recycling and general waste from your rooms and kitchens. The recycling poster in hall kitchens will provide further information on how to recycle properly.

Unite halls (Harry French, The Holt and William Morris)

You are responsible for cleaning your own bedroom (including en-suite) and keeping it tidy.

Communal areas including shared bathrooms and kitchens will be cleaned regularly as long as they are free from personal items and do not prevent access to the surfaces. Please see relevant hall page for further information.

No cleaning is provided in the self-contained one bedroom flats and studios.

Heating schedule

All Halls (excluding Forest Court - flats have individually controlled boilers)

October:

Monday - Friday 07:00 - 10:00 / 16:00 - 22:00

Weekends: 08:00 - 10:00 / 16:00 - 23:00

November - April (inclusive)

Monday - Friday 07:00 - 11:00 / 16:00 - 23:00

Weekends: 08:00 - 23:00

May - June (inclusive)

Monday - Friday 07:00 - 10:00 / 16:00 - 22:00

Weekends: 08:00 - 10:00 / 16:00 - 23:00

July - September

Heating off

Please note, adjustment to the various heating systems may take a few days either side of these dates. The times are also subject to variation in the event of unusually cold or hot weather.

Hall fees

For details of the University billing process for tuition, accommodation and other costs, please visit the Finance Office Student Fees page.

Your first instalment will be due for payment by 16 November 2018. You should receive a statement via email by Thursday 1 November detailing your outstanding fees.

Please note:

  • If you have elected to pay for Tuition and Accommodtion Fees via Direct Debit, payments will be deducted from your nominated bank account in three termly instalments: namely 16 November 2018, 25 January 2019 and 17 May 2019.
  • Should you wish to pay your Licence Fees in full, please refer to your Student Contract for The total fees payable for the year, or refer to our Hall Fees Guide.

To prevent any delay in processing payments/refunds to you, Student Finance has requested that all students register their bank account details on Learn. For enquiries regarding Student Finance, please call +44 (0)1509 223538.

Follow the links below for details on everything from reporting a problem, picking up your post to re-applying to live in halls for another year. 

Maintenance / fault repair → 

Laundry facilities → 

Parcels and post → 

Diners+ and Cash+ → 

Transfers or cancellations → 

Re-applying to halls → 

If you are unable to find the answer to any questions you have then please see our frequently asked questions or get in touch.

FAQs