This module is comprised of 15 units. Please note that module resources are provided from within the unit guides.

1. Water sector overview and typical reforms

2. Urban water supply

3. Developing services and organizations

4. Customer services and marketing

5. Serving the urban poor

6. Developing human resources

7. Managing organizational change

8. Operation and maintenance

9. Non-revenue water

10. Water treatment

11. Water distribution

12. Cost recovery and water utilities

13. Utility financial statements, rations and tariffs

14. Demand and willingness-to-pay

15. Public-private partnerships

Assignments will be sent to you by email through the University's learning management system 'LEARN'.

Submitting assignments

When you log on to Learn (http://learn.lboro.ac.uk/) you will see your ‘timeline’. Submission dates are listed here in date order. Scroll to find the submission point for the assignment you are submitting. Click ‘Add submission’ and follow the process to submit your assignment. You will receive a receipt when you have submitted successfully.

You can also go to the module page on Learn and submit your assignments there. Scroll down the module list to find the relevant module and click on it. This takes you to the module page where you will find submission points and resources for the module.

In addition to submitting your assignments as instructed above, you and your guarantor must also complete, scan and email to wedc.distl@lboro.ac.uk the Assignment Submission Form for every assignment. The form is available from the link below.

The University is strict about assignments being received on time, so ensure you do not miss deadlines. Assignments received even a day late will initially receive a zero mark. For further information, refer to the University’s regulations at https://www.lboro.ac.uk/governance/regulations/

Assignment Submission Form

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