Frequently asked questions
The University is committed to ensuring that students with a disability, including those with long term physical and mental health conditions, receive the support they need to succeed. This covers all areas of University life, including accommodation.
There are a range of adapted rooms across campus to meet disabled students’ needs, including catered and self-catered accommodation and en-suite rooms. If you have a specific room requirement, please see the FAQ - Can I secure a certain type of room because of my medical or mental health condition?
If you have disability related accommodation requirements (e.g. a medicine fridge, en-suite room, memory foam mattress) then you need to complete the Disability and Health Portal to provide us with information and upload the required evidence. We will then be able to consider your room requirements, and your preferences, when looking at room allocation with you.
Firm choice applicants
There are 2 options for securing your room (we will email you with further details following your disability assessment):
If you have a specific room requirement, you can book your room in advance by the third week of June. This will mean you will not need to wait and book your room online from mid-August (when A level results are published) with all other new students.
To do this, you must register for accommodation and complete the Disability and Health Portal by the third week of June. All portal entries will be reviewed by the Disability/Mental Health Support Teams and your room requirements (as we understand them to be), will be confirmed via email by the end of the first week of July. The accommodation team will contact you before mid-July to discuss which room we believe meets your disability related requirements, and your personal preferences. You will be able to accept a contract for this room which will be confirmed mid-August following your exam results.
We recommend that you consider this opportunity to book your room early to make the A level results week less stressful for you.
If you choose not to book your room early (under option 1) but have registered for accommodation and completed the Disability and Health Portal by the third week of July, the accommodation team we will note your requirements. In mid-August, you will need to go online in your allocated time slot to book a room along with all other new students.
At this time, if you are not able to book a room which meets your requirements, you should contact the Student Accommodation Centre to discuss options to meet your needs.
If you complete the portal after the third week of July (and have registered for accommodation) you can still apply for accommodation from mid-August following receipt of your exam results. We will work with you to find a room that meets your assessed needs should you need our support.
Insurance choice applicants
Please complete the Disability and Health Portal as soon as possible (do not wait until your place at Loughborough is confirmed). This allows us to assess your needs to enable our accommodation team to consider your disability related room requirements should you come to Loughborough. If you complete the portal before mid-August, and apply for accommodation on time, we will aim to provide you a room which meets your requirements. Your accommodation will be offered in early September.
Clearing / adjustment applicants
Please complete the Disability and Health Portal as soon as possible, along with applying for your accommodation. This allows us to consider any accommodation requirements for you as early as we can.
Please note: On your accommodation application date, if you are not able to reserve a room which suits your needs (and have not previously completed the Disability and Health Portal), you must complete the portal within 48 hours after the application date for your course. Although we are unable to guarantee to meet your needs, we will aim to prioritise your room offer depending on availability.
If you are arranging your own carers, or if your carer is provided through the University's Student Wellbeing and Inclusivity Service SWAI (formerly CDS), then you will need to contact the disability office to discuss this with an Advisor as soon as possible.
We try our best to accommodate disability and health related requirements, however please be aware that your options will be limited towards the end of our room allocation process. If you have already used the Disability and Health Portal, you need to email us. If you have not used the Disability and Health Portal, you need to do this to have your requirements considered.
Please also refer to our questions above.
As a returning student you will need to make an application in accordance with the re-applying to halls procedures and note under ‘do you want a particular room’ that you need the room for a disability-related reason.
The hall warden makes the decision on room allocation for returners so you may also wish to contact them as well.
If your current room is an adapted room allocated via the Student Wellbeing and Inclusivity Service SWAI (formerly CDS) and you wish to return to this room, you should also email your request to the disability office.
The University operates a policy of non-discrimination. Whilst we do our best to meet your accommodation preferences, students with particular cultural or religious requirements should take note that our policy of non-discrimination and equal opportunities leads to a mixed environment within our halls.
Whilst some areas are specifically designated male or female, socialisation is common, and some students' diets include meat and alcohol.
The University provides a prayer room to meet religious diversity. There are also a number of religious venues outside the campus. Please contact the University Chaplaincy for further information.
You should let the University know of any dietary requirements and, where practicable, provision will be made or alternative arrangements sought.
In catered halls we are able to offer Halal meats as part of our food service, however we are not able to offer a Kosher food service in our dining halls.
The University offers a limited amount of self contained accommodation to students with partners or dependants. These flats/houses are within walking distance of the University. Children are not allowed in University halls of residence.
Students who wish to bring partners or dependants with them must contact the Student Accommodation Centre well in advance of their arrival for advice and assistance.