IT ServicesStudents


Instructions to connect to self-service printing

To set up printing from your computer, you will need to be connected to the Univerity's wireless network, eduroam. Please visit the Wi-Fi section, or if off-campus you can connect to the printers via the VPN service.

To connect to the VPN you will be required to use Multi-Factor Authentication (MFA). For details on how to enrol your mobile device with Duo Mobile app, please visit

Connect your device...

Quick install


Printing is supported from OS 10.15 and newer.

To find out which macOS your Mac is using, please visit: .

   1. Go to and log in using your Loughborough credentials:

- Search PC Clinic in the module search bar and click go
- Click IT Services - Supporting your Digital Learning, you may need to enrol
- Click on self-service printing
- Click on the macOS button

   2. Click to download the correct zip file for the version of macOS 

      • Quick install MacOS
      • Quick install MacOS Big Sur and

   3. Once downloaded, click on the file to open.

   4. Once downloaded, click on RicohPrinterDriver.dmg to open it.

   5. Double click on RicohPrinterDrivers.pkg that opened in a separate window.

   6. 'Welcome to the Ricoh Printer Software Install' click Continue, Continue again and agree to the licence agreement.

   7. Click install and enter your mac username and password and allow it to install.

   8. Run Step 2 and click ‘OK’ on the message that appears below.

   9. Open System Preferences and go to ‘Security and Privacy’.

   10. Click ‘Open Anyway’ to allow the printer installer to run.

   11. Click ‘Open’ to start the installer.

   12. Welcome to install Student mono-Colour Printer install window, select continue.Go through the install until finished.

   13. Check that the printer has configured by trying to print and checking if the printer is available in the list.

   14. Do a Test Print and enter your Loughborough University username and password.

Please note that if using a Mac the print credit Safecom URL doesn't work in Safari, therefore, it is recommended to use Google Chrome.

macOS Configuration

Printing is supported from OS 10.15 and newer.

In order to connect Macs to the central print service, please follow the process below....

Printing for iMac

Learn how to connect your device to the network of campus printers.

Instructions to connect your Mac OS X


Download Ricoh drivers and install

Download the latest Ricoh drivers for the Mac OS and install them.


Select Run and System Preferences

  1. Run the RicohPrinterDrivers.pkg
  2. Navigate to System Preferences and click on Print and Scan.
3 Screen image: Print & Fax.


Click the + symbol to add a new printer.

4 Screen image: Contextual menu.

Ensure Advanced option is in Add Printer window

If you don't have the Advanced option in your Add Printer window, Ctrl-click on the tool bar area and select Customize Toolbar from the pop-up menu. Drag Advanced to the toolbar.


Click Advanced

Click Advanced on the toolbar.

6 Screen image: Add Printer.

Complete URL field

Next to the Type field, select the drop-down menu and select Windows printer via spools.

The URL field should be filled in in the form of….




smb://– See Cups


The Name field will auto-populate.  In the name field put in the short name for the queue (e.g. staff-mono)


Select Ricoh Aficio MP C5000 PS

8 screen grab: mac image of spool settings.

Complete URL field

All fields are now completed

Click on Add


Select Option Tray

Select the drop down menu next to the Option Tray field and select Lower Paper Trays.

Click on OK


Open up the Safari Web browser

Type http://localhost:631

You will see the displayed message.


Launch Terminal

Launch Terminal

Type cupsctl WebInterface=yes


Refresh the Browser

Refresh the browser

Click on the Administration Tab

Select the Manage Printers button

Select the relevant Printer under Queue name


Set Default Options

Click on the 2nd drop-down list (which will currently be displaying Administration).

Select Set Default Options from the list that appears.


Click on the Policies option.

Click on the drop down menu next to the Error Policy field and select retry-current-job.


Select General Option

For mono printers select the drop down menu next to the Colour Mode field and select Black and White. For colour printers select the drop down menu next to the Colour Mode field and select Colour.

Navigate to the bottom of the page and select Set Default Options

Optional: By default CUPS assigns all prints to single sided, to change this, change the duplex option from off to long Edge. Note this option should be changed if you wish to print to duplex(double sided) by default, if you only occasionally wish to print via duplex, then this can be done via the print window in the application you wish to print from.

Enter Admin credentials.

Repeat for other printers if required.

Once all printers have been configured, we recommend disabling the CUPS web interface for security purposes. To do this, launch Terminal, and type cupsctl WebInterface=no and press Enter.


When Printing

If you are not bound to the domain when printing you will be prompted for your username and password.

Ensure that Registered User is selected, enter Name in the format username and Password completed with your University password.

If you are the sole user of your system you may choose to Remember this password in my keychain which means you will no longer be prompted for your username and password as the job will be sent to the printer automatically, and you will be charged accordingly when you print.

Please note that if using a Mac the print credit Safecom URL doesn't work in Safari, therefore, it is recommended to use Google Chrome

Windows 10 Configuration

In order to print, please make sure you are running the most up to date operating system available to your machine (must be at least Windows 10) and that you have installed all available updates

Printing for Windows 10 PC

Learn how to connect your device to the network of campus printers.


Start Button

Go to the Start menu by pressing the Windows key on your keyboard or hover your mouse in the bottom left of the screen and click on the Start icon when it appears.

2 Windows 10 Run box

Run an Application

For students \\ then click OK

For Staff \\ then click OK


Enter yours Credentials

Enter in your username and password in the following format lunet\username and your Loughborough University IT Account password in the password field.

4 Windows 10 Select Printer

Select Printer

Following your login you will be presented with a list of University printers, scroll down the list until you find the student-mono printer, double click this and let your computer install the necessary files to connect to this printer.


Installing Colour Printer

To install the student colour printer onto your Window 10 PC follow the instructions given in step 4, this time find the student-colour printer.


Installation Completed

Once the installation is complete, you will be able to use these printers from an application of your choice.

Print credits are purchased from the ePayments system, SafeCom, using a debit or credit card and are allocated to your user account.

Please note that if using a Mac the Print URL doesn't work in Safari, therefore, it is recommended to use Google Chrome.