Online Shop

The Online Shop is the University's primary e-commerce solution

The Online Shop is designed to enable the easy sale of products and services across campus to staff, students and our community taking advantage of mandatory contracts that present cost savings through bulk purchase and advanced supplier accountability.

We manage the system centrally, ensuring IT security and compliance, creating products and managing updates.

 

What products are available to order?

The Online Shop has a wide range of products available through the four Shop fronts:

  • Staff - This is for University business only and sits behind the singel sign on IT security. This Shop only allows Agresso code payment
  • Student - all current students have access to the Shop and can pay by card
  • Community - this is open to all staff, students, alumni, local community and enables users to purchase personal print and products using card payment only
  • Loughborough Lightning - this is open to all fans of Loughborough Lightning as well as alumni, local community and enables users to purchase merchandise using card payment only

Products are organised into categories according to what you, as the end user, might want.

We sell a large amount of print products as well as academic supplies and merchandise

How do I place an order?

The Staff and Student Online Shops are controlled by university IT security and only let current staff and students in using their university credentials

The Community Shop and Lightning Shop are self registration access so anyone can sign up and order

Staff Only

Our colleagues in the Brand and Creative Team can provide design support for printed products. Details of their services, and how to request support, are available in the menu on the right hand side of this page

What turnaround can I expect?

All of the Online Shops advise turnaround at the point of order and the system will advise on the first date that your order will be ready.

Where possible we complete jobs sooner and will let you know when jobs are aready for collection or delivery through our Parcel Tracker system

Staff Only

Our colleagues in the Brand and Creative Team can provide design support. Details of their services, and how to request support, are available in the menu on the right hand side of this page

I am a member of staff and I can't see the product I need

As a member of staff you can request a new product be set up for sale on any of the Shops

All products take a minimum of ten days to create, test and publish

Please use the form link below to detail what you need

I am a member of staff and want to setup up a product for students

As a member of staff you can request a new product be set up for sale to students on any of the Shops

We offer an additional service for student poster deadlines through which we collect all finished artwork through the Shop product, produce the posters in bulk and deliver in bulk to a location of your choice

All products take a minimum of ten days to create, test and publish

Please use the form link below to detail what you need

Can you help with my artwork before I upload a file?

You can use the online preview in the system to confirm what your printout will look like.

Staff Only

Our colleagues in the Brand and Creative Team can provide design support. Details of their services, and how to request support, are available in the menu on the right hand side of this page

If my artwork looks wrong after I've uploaded it, will you contact me?

No, after you have approved the upload of your artwork, we print exactly what you have approved

Staff Only

In the event that your artwork contains university brand elements that look like the Visual Identity of the univeersity could be compromised, your order will be paused and the artwork sent to visual.identity@lboro.ac.uk for a formal check.

Brand and Creative colleagues will then be in touch about issues they have identified and changes needed.

If I have approved my job and it prints wrong, will you refund me?

We do not provide refunds for incorrectly uploaded artwork.

Please make sure, using the online preview in the system, that your artwork is correct before making payment.

For any further queries over the print and products we produce our Refunds & Returns Policy applies