Health and welfare services

Our students have access to a variety of support services, so that they can settle comfortably and safely into life at Loughborough.

Disability support

We are committed to ensuring disabled students receive the support they need to manage a range of conditions alongside their academic studies. We work closely with teaching and learning colleagues to ensure
appropriate adjustments and support are in place, allowing disabled students to reach their full academic potential.

Information, advice and guidance is offered to students with specific learning differences (eg dyslexia), emotional or mental health difficulties (eg anxiety), long-term health conditions (eg chronic fatigue syndrome), sensory impairments, autistic spectrum conditions (eg Asperger’s Syndrome), and physical disabilities.

There is help available on campus for students applying to their funding body or social services department for the support they require due to their disability, long-term health condition or mental health difficulties via an accredited DSA QAG (Disabled Student Allowance Quality Assurance Group) Assessment Centre.

We recognise that choosing to go to university involves significant life changes – for some students this requires extra preparation and consideration. We therefore encourage you to share information about any disability on your UCAS application, so that we can do everything possible to support you.

Counselling and mental health support

The University Counselling Service is available to all students and offers an opportunity to talk with a trained professional outside of your immediate situation. They can help provide an understanding and new perspectives with any difficulties you may be experiencing, empowering you to fulfil your academic and personal potential. Counsellors can talk through emotional, social or personal concerns that may be affecting your wellbeing, work or studies.

The Mental Health Support Service is on hand to support students affected by mental health difficulties, providing advice and information on mental health issues, plus practical or pastoral support. They can help by evaluating the practical impact that mental health difficulties may be having on you as a student. 

Centre for Faith and Spirituality

The Centre includes a chapel, prayer room, quiet room, library and faith rooms used by student faith groups and individuals. There are Chaplains from different faiths and denominations to give support to all, irrespective of your beliefs, whether pastorally, spiritually or practically. We provide help with spiritual, ethical and moral concerns with dedicated spaces in which to pray, meditate or meet others.

Medical Centre

If you find yourself a little under the weather whilst you’re here, don’t worry. The University Medical Centre is situated in the centre of campus, close to the main student accommodation village – you can register for free and book a GP or nurse appointment. The pharmacy is also located nearby in the Union building – we’ll have you feeling better in no time.

Student Advice and Support Service

We provide free, confidential, impartial, non-judgemental advice and support on many matters relating to your time at university. We aim to ensure that no student is disadvantaged because they are not aware of their rights, responsibilities or entitlements. Our advice areas include money (student finance, budgeting, debt etc), housing (contract checks before you sign, deposits, disrepair etc) and immigration (study visa applications, visas for dependants, visa conditions etc).

Hall wardens and campus security

Every hall of residence has its own hall warden system, providing pastoral and welfare support to students living away from home. Our campus also has a security team who are on duty 24 hours a day across the year and can assist with a variety of matters.