Enterprise technologies
We critically investigate how organisations adopt, implement, and govern digital technologies to create sustainable value while managing risk, complexity, and unintended consequences.
The rapid acceleration of digital transformation, driven by enterprise systems, cloud platforms, analytics, artificial intelligence, and blockchain, has generated substantial organisational and societal benefits.
Advances in this field are frequently accompanied by persistent challenges that remain insufficiently theorised, empirically examined, and strategically governed. These challenges include capability gaps, knowledge integration failures, governance tensions, ethical risks, and performance variability emerging from the design, deployment, and everyday use of digital systems.
This research theme critically explores how digital technologies reshape organisational decision-making, knowledge flows, resilience, and performance across diverse contexts. Within this framework, successful transformation is understood not merely as technology adoption, but as the alignment of socio-technical capabilities, organisational readiness, and responsible governance. Failures and risks are rarely reducible to isolated technical deficiencies; rather, they emerge from complex interactions among systems, processes, human actors, and institutional environments. By examining these dynamics, this research advances theory and practice on how organisations (including SMEs) can realise the benefits of digital innovation while ensuring adaptability, accountability, and long-term value creation.
